Vets complaints service for pet owners ‘completely unjust’, says consumer body Retail Britain’s pet owners are being underserved by the vet industry’s complaints service, according to a leading consumer body. Which? found that the complaints process is “often stacked against pet owners”, with owners put off making a complaint and limited help for those that do. The findings come amid a watchdog probe into the vet sector, [...]
Pets at Home shakes off current market woes but warns of struggles ahead Retail Pets at Home announced its profit had fallen in line with expectations in its performance update, but warned of struggles ahead. Its share price fell more than 10 per cent in early trades. The group predicted profit before tax for the year at £133m, in line with previous guidance. It said trends in the final [...]
Jollyes sinks further into the red despite sales surge at Pets at Home rival Retail Jollyes has sunk further into the red despite its sales continuing to surge as it attempts to increase its rivalry with Pets at Home. The company has posted a pre-tax loss of £13.3m for the year to 26 May, 2024, after having also made a £5.3m loss in the prior 12 months. However, newly-filed accounts [...]
Pets at Home: Revenue dips but veterinary arm shows double-digit growth January 28, 2025 Animal care retailer Pets at Home has reported a slight dip in profit due to lower retail revenue, although vet revenue has soared. The FTSE-listed company, which offers both pet purchases and vet care, told markets that revenue fell 0.2 per cent to £361.6m in the 12 weeks to January 2. Retail revenue fell 2.8 [...]
Jollyes: Pets at Home rival to lower 3,000 prices and open new stores January 28, 2025 Pet superstore chain Jollyes has revealed plans to lower thousands of prices and open new stores across the UK. The retailer, which is a major rival to Pets at Home, has also announced a range of new benefits for its employees in a bid to attract new talent. The news comes almost a year after [...]
Should Larry the cat be worried by Starmer’s new kitten? September 4, 2024 Keir Starmer may not have won over business yet, but he’s at least managed a compromise within his own household, with the Prime Minister announcing the addition of a new kitten to 10 Downing Street following a summer of negotiations with his children (a German Shepherd had initially been demanded). The Siberian kitten – who [...]
Pets at Home: Revenue ticks up amid difficult year August 1, 2024 Total revenue at animal care retailer Pets at Home rose by one per cent to £441.1m in the 16 weeks to July 18, with like-for-like revenue up by 0.5 per cent.
Puppy politics: How does your dog vote? July 4, 2024 You may know how you’re voting, but what about your polling station-bound dog? Here’s our guide to pet pawlitics.