Exclusive: Lloyds and Barclays bleed millions in complaint fees July 7, 2025 Lloyds and Barclays were among top UK banking giants paying millions to the Financial Ombudsman Service (FOS) in administrative fees in the last year. The banking industry’s ‘Big Six’ – Barclays, HSBC, Lloyds Banking Group, Natwest, Santander and Nationwide – paid the FOS a combined £38.8m in admin fees for the year ending March 31. [...]
British banks shed workers at fastest pace since 2018 July 2, 2025 British bankers were on the chopping block in 2024 as UK lenders marked the steepest drop in headcount since 2018 amid an industry-wide digital push. Total employee numbers at British lenders slumped 5.25 per cent to 580,371, falling to the lowest number in a decade. Standard Chartered and HSBC made the biggest culls at 4.5 [...]
Ring-fencing row puts Reeves in midst of Bank of England and City June 25, 2025 Rachel Reeves has found herself in the crosshairs of City chiefs and the Bank of England as she weighs whether to scrap ring-fencing rules. The Chancellor is facing pressure to rip up the rules imposed on British lenders after top banking chiefs branded the system “redundant”. Reeves said she is “open-minded” to ditching the 15-year-old [...]
Challenger banks scout exit routes as giants circle Metro and TSB June 19, 2025 Analysts are pencilling in a fresh wave of banking deals with challenger banks set for a market departure. Moody’s analysts have said challenger banks will “seek exit after weak performance” as industry juggernauts set their sights on ramping up their market share. Takeover talk has gripped the City after reports Shawbrook’s private equity owners were [...]
Nationwide to Greggs: King’s honours list champions UK business leaders June 14, 2025 Entrepreneurs and company chiefs in tech, recruitment and banking have been recognised for their contributions to UK business in the King’s birthday honours. Microsoft UK boss Clare Barclay and ceramics founder Emma Bridgewater, dubbed the “queen of pottery”, received damehoods for services to business. Nationwide chief executive Debbie Crosbie, who led a £2.3bn takeover of [...]
Nationwide hands customers billions as FTSE 100 banks up shareholder payouts May 30, 2025 Nationwide returned billions to customers in 2024 whilst the FTSE 100 banking juggernauts used excess capital to up payouts for shareholders. The building society handed customers £2.8bn in the last year through a combination of reward schemes that offered better rates on savings and loans. Meanwhile, listed banks used their extra cash to give big [...]
Nationwide posts bumper year after stamp duty rush May 29, 2025 Nationwide Building Society bolstered its takings in the 12 months to March 31 2025, after a rush to beat the stamp duty deadline led to a surge in first-time buyers. The firm said it served more first-time buyers than any other lender in the UK, with 120,000 purchasing their first home. This was a significant leap from [...]
One in four Brits cling to bank branches as closures soar May 20, 2025 Brits remain keen for in-person banking even as high-street sites shutter, a fresh report from the Financial Conduct Authority has revealed. One in four current account users still opted to use branch services in the year to May 2024 despite their waning availability. The figure marks a steep drop from 63 per cent in 2017, [...]
House prices continue their steady upward climb April 1, 2025 House prices continued to rise in March as easing affordability pressures – alongside the end of the stamp duty holiday – boosted demand. UK house price growth remained stable in March at 3.9 per cent, the same as in February, according to Nationwide’s house price index. “These price trends are unsurprising, given the end of [...]
First-time buying pushes house prices up ahead of stamp duty deadline February 28, 2025 First-time buyers continued to drive the housing market in February as they rush to purchase homes before the end of the stamp duty holiday at the end of March. The annual rate of UK house price growth was 3.9 per cent in February, compared with 4.1 per cent in January. House prices rose by 0.4 [...]