Best UK mobile network: EE crowned fastest and most reliable mobile operator against Vodafone, Three and O2 in study by RootMetrics July 28, 2015 Here’s some news that’ll put a smile on any EE customer’s face: the operator has been crowned the best-performing mobile network in the UK in an independent study by RootMetrics. EE won a clean sweep of all categories, providing customers with both the best speed and reliability. But competitor Three proved a strong rival, coming [...]
EE boss Olaf Swantee takes rivals to task over complaints about BT’s takeover July 27, 2015 EE boss Olaf Swantee yesterday hit back at rivals attacking a proposed £12.5bn takeover by telecoms giant BT amid fears the deal will dilute competition in the sector. “We have about 20 of our competitors who want to use lawyers to get a certain result, rather than using engineers to help them differentiate,” he said. [...]
Ofcom says BT merger with EE could harm other mobile firms July 19, 2015 Telecoms giant BT could be facing double trouble from the industry regulator, after Ofcom revealed concerns surrounding its proposed merger with mobile network EE. The planned £12.5bn takeover is being probed by the Competition and Markets Authority (CMA), which issued an update regarding the scope of its investigation at the end of last week. Ofcom [...]
Ofcom fines EE £1m over customer complaints failings July 3, 2015 Ofcom has fined EE £1m for failures over how the telecoms group handled customer complaints. The investigation into EE – which includes when it was trading as 4GEE, Orange and T-Mobile – found that between July 2011 and April 2014 the company did not provide certain customers with accurate or adequate information about their [...]
TalkTalk moves to obstruct BT’s £12.5bn EE deal June 17, 2015 A fresh skirmish broke out between TalkTalk and BT yesterday, after BT published a consultancy report in support of its proposed £12.5bn takeover of EE. BT chief excecutive Gavin Patterson said the combination would create a “true UK digital champion”, while EE boss Olaf Swantee hit out at rivals who are trying to block the [...]
Regulation pushes EE revenue down ahead of £12.5bn BT deal April 27, 2015 Revenue at mobile phone network EE dropped by 1.1 per cent in the three months to 31 March, down to £1.47bn, ahead of its £12.5bn takeover by BT. The group linked the decline in revenue to the impact of regulation, and said underlying revenue had improved by 0.3 per cent compared to the first quarter [...]
Apple just muscled ahead of Samsung on … EE’s Wi-Fi Calling April 8, 2015 Is this the latest installment in the high-stakes world of smartphone politics? Smartphone rivalry between Apple and Samsung has been simmering for years, spanning different continents, and even a few court cases. And in a further sign it won't be dying down anytime soon Apple has beaten its rival to … being able to say [...]
EE launches Wifi Calling service: From Friday you can make calls and send texts on the Tube (but so can everyone else) April 8, 2015 This is either the best thing since sliced bread or the worst news of the year. From Friday, you will be able to make phone calls on the Tube. While that's great news for anyone who's ever got stuck on the Central/Northern/District/all the other lines, it also means you can wave goodbye to the one [...]
EE offers free phone charging on the go with portable power bars April 2, 2015 EE is keeping smartphone addicts sweet with a new scheme that offers free phone charging. Putting an end to one of the biggest scourges of modern-life – limited battery life – and the panic felt by anyone whose mobile flashes the five per cent warning, the mobile network will rolling out its new EE Power service [...]
CityFibre asks watchdog to level playing field after BT-EE merger March 23, 2015 High speed fibre optic firm CityFibre has attacked BT, saying its planned acquisition of EE would “stifle innovation” and “deliver little tangible benefit for consumers”. CityFibre revealed the objection this morning, saying that it submitted a formal complaint to the Competition Markets Authority (CMA) on Friday. The company demanded Ofcom be allowed to enforce extra [...]