The Notebook: Why the Consumer Duty is something to celebrate August 6, 2024 Where the City’s movers and shakers have their say. Today, Debbie Kennedy, CEO at Lifesearch, takes the notebook pen to tell us why we should cheer the Consumer Duty Happy birthday to the Consumer Duty! Last week saw the one-year anniversary of Consumer Duty – a relative ‘unknown’ for the average person on the street, [...]
One year on, is the consumer duty helping or hindering the City? July 31, 2024 Today, the consumer duty’s final deadline comes into force. The set of regulations implemented by the Financial Conduct Authority a year ago has finally been set in stone for so-called closed products, with all financial services companies now forced to "put their customers' needs first.
FCA to strip back red tape after conceding consumer duty ‘overlap’ July 29, 2024 The Financial Conduct Authority (FCA) will strip back red tape from the City and “streamline” its regulatory rulebook after conceding that its stringent consumer duty rules were overlapping with swathes of existing regulation.
The Notebook: What a house fire can teach the FCA about consumer duty breaches May 1, 2024 Lucy McNulty takes the Notebook pen to discuss the consumer duty, John Lewis' new interview process and a podcast recommendation.