Barclays’ high street U-turn exposes a divide in British banking Opinion Bank have ditched the high street over the last decade but is a comeback on the horizon? Samuel Norman explores the changes in this week’s column. In Westminster, the news cycle is never short of drama over U-turns. Subtle tweaks or direct bait-and-switches on policy are batted away by government spokespeople as mere “pivots” as [...]
Santander takes jab at City watchdog as motor finance bill balloons Banking Santander has took another major swipe at the City watchdog after the banking giant hiked its provisions for the motor finance scandal. As it reported full-year results, the bank said its bill for the car mis-selling saga had reached £461m, building on a previous £295m provision. It follows the bank’s UK arm missing its third-quarter [...]
Full map of closures: Santander axes another 44 branches putting 291 jobs at risk Banking Santander has made another cull to its branch network as the Spanish banking giant ploughs ahead with its digital transformation. The lender said it would close another 44 branches, which will put 291 jobs at risk of redundancy, as the bank turns its focus to its digital offer to keep at pace with its fintech [...]
HSBC follows Nationwide with branch pledge in bid to woo customers December 12, 2025 HSBC has promised it will not shut any branches in the UK until at least 2027 as the bank ramps up its efforts to appeal to customers. The FTSE 100 titan, which is Europe’s biggest lender, will invest £55.8m into its 327 branches in 2026, a 30 per cent increase on the £42m it spent [...]
Santander UK boss: Government must overrule FCA on motor finance October 29, 2025 Santander UK has said it will delay its third-quarter earnings report due to “uncertainty” following the financial watchdog’s motor finance redress scheme. The Spanish banking giant was due to publish its financial report for the third-quarter on Wednesday but has put it on hold “pending greater clarity regarding the [Financial Conduct Authority]’s proposals”. The bank’s [...]
Santander UK axes jobs and branches in transformation overhaul July 30, 2025 Santander UK recorded a surge in provisions as the bank powered forward with its transformation strategy slashing its branch network and shedding workers. The bank said provisions for other liabilities and charges were up 74 per cent to £249m driven by “higher transformation related charges”. The lender listed losses and provisions as rising 119.8 per [...]
Banks shut eight branches a week since 2016 July 10, 2025 British banks have accelerated their retreat from the high street, shutting an average of eight branches a week since 2016 in a dash to bulk up digital offerings. Nearly 3,700 sites closed between 2016 and 2024, creating 41 ‘banking deserts,’ which refer to local authorities where at least one branch shut for every 10,000 residents. [...]
British banking chiefs take a leaf from Elon Musk’s DOGE July 4, 2025 The chiefs of the UK’s Big Four banks are taking a leaf out of the Elon Musk playbook in their strident bid to slash costs. Natwest’s Paul Thwaite, Lloyds’ Charlie Nunn, HSBC’s Georges Elhedery and Barclays’ CS Venkatkrishnan are in the midst of major cost-cutting endeavours that bear similarities to Musk’s Department of Government Efficiency [...]
Saga shares jump after revealing banking tie-up with Natwest June 24, 2025 Shares in over-50s group Saga rose on Tuesday after the firm revealed it was in “final negotiations” with FTSE 100 juggernaut Natwest for a banking partnership. The London-listed company quickly climbed three per cent in early trading to 176.80p. The firm posted the update ahead of their AGM on Tuesday, confirming it had “agreed heads [...]
Brits sound alarm on branch closures as Lloyds and Natwest shutter sites June 9, 2025 Over half of Brits struggle to speak to a real person when they need support, fresh research shows, underscoring the challenge facing banking customers as more top lenders shutter their branches. Research from credit information service CRIF showed six in ten consumers were unable to get the support required due to bank branch closures. This [...]