Barclays and Santander top highest customer exodus after outages October 30, 2025 Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
Complaints to banks ombudsman fall after Treasury clamp down October 29, 2025 Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp down. The Financial Ombudsman Service (FOS) recorded 46,300 complaints in the quarter, down from 73,700 in the same period last year. In the three months to June, 68,000 complaints were recorded. The fall followed [...]
HSBC shares rise as Georges Elhedery’s pivot East beats the noise October 28, 2025 HSBC’s pass through the third quarter was almost identical to the second. Despite another hefty hit to the firm’s bottom line, chief executive Georges Elhedery has quietly and effectively pushed ahead with his bold overhaul of the group. For the three months to September 30, HSBC took a 14 per cent profit beat falling to [...]
HSBC: FTSE 100 lender’s profit slumps as legal costs jump October 28, 2025 Europe’s biggest lender, HSBC reported better-than-expected revenue in the third quarter, but recorded a double digit decline in profit as it set aside over a billion dollars following a fresh ruling on the Bernie Madoff fraud scheme. HSBC’s pre-tax profit fell to $7.3bn (£5.4bn) in the three months to September 30, a fall of nearly [...]
FTSE 100 giant Natwest shares surge to 15-year high October 27, 2025 Natwest shares rallied to a 15-year high on Monday morning after the lending giant’s post-results stock boom continued into the new week. The FTSE 100 titan’s shares were up over one per cent in early trading to 578.60p. It follows the group netting £2.2bn in operating profit before tax for the third quarter – a [...]
HSBC makes $1.1bn provision after Madoff fraud ruling October 27, 2025 FTSE 100 banking giant HSBC has set aside just over a billion dollars following the resolution of an investment fraud case in Luxembourg. HSBC faced a lawsuit from Cayman Islands-based ‘feeder fund’ Herald Fund SPC in 2009, which accused the bank of claiming restitution of securities and cash that it said was lost in the [...]
JP Morgan set to loosen crypto rules allowing Bitcoin as collateral October 24, 2025 JP Morgan is set to shake up its crypto rules with plans to allow institutional clients to use Bitcoin and Ether holdings as lending collateral. The new scheme will work with a third party to safeguard the crypto assets and follows the banking giant’s delving deeper into the world of digital assets. The US lender [...]
Natwest shares jump after cost-cutting boosts profit October 24, 2025 Natwest stock surged in early trading this morning after the lender posted a major bump in third-quarter profit following its cost-cutting regime. The FTSE 100 giant’s operating profit before tax surged over 30 per cent in the third quarter to £2.2bn, up from £1.7bn last year. Shares were up over five per cent as markets [...]
Motor finance: Where do the banks, regulator and Treasury stand? October 24, 2025 The UK banking sector had hoped the Supreme Court’s motor finance ruling would finally switch off the hazard lights and allow lenders to return to business as usual. The industry was handed a lukewarm win by the highest court in the land, who ruled in favour of the banks on two out of three cases. [...]
Lloyds finance boss refuses to rule out motor finance legal challenge October 23, 2025 The finance boss of Lloyds Banking Group has refused to rule out a legal challenge to the financial watchdog’s motor finance redress scheme after the bank’s provision for payouts under the scheme dealt a blow to its bottom line. William Chalmers, the chief financial officer of Lloyds, said the FTSE 100 giant was “concerned” about [...]