AI use will set great companies apart from the rest in 2026, Dell boss predicts December 31, 2025 The use of AI will “start to be a defining factor that sets great companies apart from the rest”, the UK boss of Dell has predicted. Steve Young, the US giant’s UK senior vice president and managing director, said progress has “laid a strong foundation” but told City AM that 2026 will be marked by [...]
AI needs to prove itself where it matters most December 31, 2025 People don’t step back from AI because they’re fearful of the technology itself. They step back when it doesn’t align with how their business actually works, writes Sage CEO Steve Hare. A few weeks ago, I spoke with a small business owner who had heard AI could help with her accounts. She wasn’t sure how. [...]
Waymo’s Black Mirror moment raises questions for London launch December 30, 2025 Waymo’s robotaxi fleet hit a high-profile snag last weekend, turning a San Francisco blackout into something out of a tech dystopia. A substation fire left a third of the city without power, traffic lights went dark, and Waymo’s autonomous cars, normally lauded for their ability to handle tricky intersections, stalled in droves. Videos across social [...]
Ocado eyes global tech push after US setback December 30, 2025 Shares in Ocado slipped two per cent on Tuesday as the online grocery group outlined plans to sell its AI-driven warehouse tech globally, following a turbulent year for its international operations. Most of Ocado’s exclusivity deals with global partners, including US retail giant Kroger, have now expired, freeing the company to pitch its evolved robotic [...]
UK firms eye AI spending in 2026, but skills gap threatens rollout December 30, 2025 A third of British businesses plan to invest in AI in 2026, yet new data suggests the bigger challenge may be readying staff for the technology, rather than rolling it out at speed. Research from Lloyds Bank’s recent business barometer revealed that 33 per cent of firms intend to invest in AI tools next year, [...]
Accountancy body reverts to in-person exams over AI cheating fears December 29, 2025 The UK’s accounting body, which has almost 260,000 members, is planning to halt remote exams amid a surge of students cheating with AI. The Association of Chartered Certified Accountants (ACCA) has said that from March it will no longer allow students to take online exams, except in exceptional circumstances. Remote testing, like in many universities [...]
Best of 2025: Mass hallucinations – how I caught an AI reporter December 26, 2025 As we tick off the final days of 2025, we’re rounding up some of our favourite features of the year. Here we present City AM Life&Style Editor Steve Dinneen’s award-nominated tale about the threat AI poses to journalism. The ‘customer’ in the fried chicken shop didn’t touch his meal. Instead, he photographed the kitchen door’s [...]
Here are the biggest, best cultural moments of 2025 December 25, 2025 The year that was 2025 will be remembered as the 365 days in which Taylor got hitched, Trump clashed with Musk and Celebrity Traitors captured the nation. Here are the nine defining cultural moments of 2025. Cultural moments of 2025: Britpop’s back, baby! Can anything top the capitalist monolith of the Oasis reunion this summer [...]
I’ve been speaking to CEOs all year – this is what they really think December 24, 2025 After spending a year interviewing some of the UK’s top business leaders, a number of themes have emerged which paint a concerning picture of their confidence in this country’s future prospects – but there is also hope. In 25 episodes of City AM‘s Boardroom Uncovered podcast series in 2025, a large number of the CEOs [...]
The great high street outage of 2025 December 24, 2025 On paper, British high streets have seen worse. Footfall has survived recessions, pandemics and price shocks before, and tills were just about still ringing. But this year it flickered, stalled and, in some cases, went dark – brought to its knees by a wave of cyber attacks that exposed the fragility of retail in the [...]