Wednesday 9 June 2021 1:04 pm

Businesses struggle to develop staff remotely

Over a third of businesses have struggled to train staff remotely during the global pandemic, a new survey suggests.

The UK Government plans to remove restrictions so more people can return to the office from 21 June but the survey results suggest business leaders are still split over the future of working practices.

Senior decision makers were asked questions that explored their experiences of remote work and training through the pandemic by Soffos.ai, a learning platform for corporations.

Over a third of businesses said they experienced communication issues while working remotely which resulted in wasted time and resources.

A third felt they simply lacked the tools to effectively support their staff, and admitted to finding it harder to train and develop their employees remotely. Finding time for training was also highlighted as a problem for almost 40 per cent.

“For many firms, the pandemic has been a game-changer,” said Nikolas Kairinos, CEO and founder of Soffos.ai. In a statement Kairinos said businesses will need to invest more in their digital infrastructure to be able to shift to remote or hybrid working successfully.

More than half of the survey respondents agreed and plan to invest in data analytics to better understand employees’ needs and prioritise digital training over in-person training for the next year.    

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