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Talktalk Telecom Group

  • Ofcom clamps down on fake number fraud

    OFCOM

    UK phone companies will make it harder for scammers to use their networks, under a range of measures proposed by media regulator Ofcom today. Almost 45 million people were targeted by scam calls and texts last summer. Criminals are becoming increasingly sophisticated, and nearly a million of these consumers followed the scammers’ instructions, risking financial loss and [...]

  • UK broadband and pay TV complaints at an ‘all-time low’ says Ofcom

    COMPLAINTS

    Ofcom has revealed that the number of complaints received between July and September last year across broadband, landline and pay TV companies were at an all-time low. From its latest league table, TalkTalk and Shell Energy had the most broadband complaints, primarily due to faults and service issues. With the industry average being 10 complaints per every 100,000 [...]

  • Over nine million broadband customers are unaware of the biggest in-contract price hike in years

    BROADBAND HIKE

    Research today reveals that over nine million consumers are unaware that their broadband bills are set to increase, according to research by Hyperoptic.

  • Virgin Mobile ranked the most complained-about operator according to Ofcom

    November 16, 2021

    Virgin Mobile was the most complained-about mobile operator, along with Three and Vodafone; while Tesco Mobile, BT Mobile, Sky Mobile, EE and O2 were all tied as least complained-about operators according to new Ofcom data.

  • Networks agree to block foreign fraudster calls

    October 25, 2021

    UK phone networks have agreed to automatically block calls made from abroad if they show up as a UK number in order to prevent fraud.

  • Job seekers offered free broadband

    September 27, 2021

    Job hunters can apply for six months of free broadband to help them look for a job. Telecoms company TalkTalk and the Department for Work and Pensions have teamed up to address digital exclusion and lift barriers to employment. The voucher scheme will give people access to uncapped broadband after it was trialled in Greater [...]

  • Liverpool v Spurs and Call of Duty drive highest internet data record

    December 18, 2020

    Average household internet usage has increased by 50 per cent this year according to data by internet provider TalkTalk. And December 16 saw the highest ever data usage peak of 7.63Tb/s on the network, with traffic largely driven by a combination of football including Liverpool vs Spurs on Amazon Prime and the release of Call of Duty. [...]

  • Talktalk to go private after £1.1bn Toscafund deal

    December 17, 2020

    Talktalk has this morning announced that it will be taken private in a £1.1bn deal with shareholder Toscafund and private equity firm Penta. Under the offer, shareholders of the broadband supplier will receive 97p per share, a 16 per cent premium on shares as of 7 October, when the offer was first made. The deal [...]

  • Talktalk extends Toscafund offer deadline for a second time

    December 3, 2020

    Talktalk has extended the deadline for major shareholder Toscafund to make a solid offer for the telecoms firm for the second time. The private equity firm will now have until 17 December to table a firm bid for the troubled telecoms firm. Last month the asset manager made a 97p per share approach for Talktalk, [...]

  • Talktalk extends deadline for Toscafund offer

    November 5, 2020

    Telecoms provider Talktalk has extended the deadline for major shareholder Toscafund to make a solid offer for the company until 3 December. Last month the asset manager made a 97p per share approach for Talktalk, with the original deadline set for today. The current offer values the telecom at around £1.1bn, and represents a significant [...]

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