Ted Baker has concluded its investigation into allegations against former chief executive Ray Kelvin as it appointed a new head of the company today.
The UK fashion brand did not comment on the review's findings on Kelvin's behaviour, who denies accusations of misconduct stemming from forced hugs, but admitted law firm Herbert Smith Freehills' probe “identified several areas for improvement in the company's HR policies and procedures”.
As a result it said it will “refresh” its HR policies.
Ted Baker also said this morning that acting chief executive Lindsay Page has been appointed permanently to the role. Page was formerly chief operating officer and group finance director.
The company said it a statement that because Kelvin resigned on 4 March, the conclusions and recommendations of the investigation have focused on the company’s policies and handling of complaints.
Ted Baker said it will renew training “for all employees on HR policies and procedures and on acceptable workplace conduct”, maintain “an independent and confidential whistleblowing hotline”, and enhance “the oversight of both people and culture matters” at the board level.
A review was launched in December by the fashion brand in response to an online campaign claiming to represent employees criticised a “a culture that leaves harassment unchallenged”.
Kelvin, who founded the company, was accused of making sexual innuendos, asking staff to sit on his knee, and talking about his sex life. He denies all allegations.
Executive chairman David Bernstein today said: “We are determined to learn from this process and, moving forward, cultivate a better environment for all employees where they always feel respected and valued.”
On the appointment of Page as chief executive, Bernstein said: “Lindsay has been a key driving force in Ted Baker's expansion as a global lifestyle brand over the last 22 years.”
“Lindsay has demonstrated to myself and the Board his unrivalled knowledge of the business and his clear vision on the opportunities and priorities that lie ahead.”