RT fined £200,000 for impartiality breach over Salisbury poisoning coverage July 26, 2019 Russian broadcaster RT has been fined £200,000 by Ofcom over “serious failures” to comply with impartiality rules. Read more: RT broke broadcasting rules on impartiality, says Ofcom The regulator said RT – formerly known as Russia Today – had breached requirements for broadcast news to be presented with due impartiality in seven programmes that covered [...]
Lloyds’ away win piles pressure on Skeoch July 26, 2019 A score draw? For Standard Life Aberdeen, that’s probably an overly generous classified check after the final whistle on its £109bn fund management dispute with Lloyds Banking Group. It’s hard not to look at the result as anything other than a come-from-behind victory for Britain’s biggest high street lender instead. The £140m cash sum it [...]
Ranked: These are the UK’s worst broadband and mobile firms July 23, 2019 Plusnet has topped a list of highest number of complaints for a broadband provider for the second quarter in a row. The Sheffield-based telecoms firm received 31 complaints per 100,000 customers between January and March, according to figures published today by regulator Ofcom. Read more: Which telecoms companies have the worst customer service? Plusnet was [...]
Going on holiday is a chance for a much-needed screen-break, so feast your ears on these podcasts instead July 23, 2019 Just admit it, we are totally dependent on our digital devices. People in the UK now check their smartphones, on average, every 12 minutes of the waking day, according to a worrying 2018 report from media watchdog Ofcom. This is likely to be even worse for business people, with a deluge of emails tiring our [...]
Mobile operator Three defies Ofcom’s call for ‘fairer’ phone bills July 22, 2019 Mobile operator Three has clashed with regulator Ofcom over proposals to create fairer bills for customers after their initial contract period has ended. Ofcom today unveiled a string of new rules and said five major providers have pledged to cut bills for millions of customers. Read more: New rules could give fraudsters a back door [...]
Talktalk holds guidance as full-fibre demand boosts revenue July 17, 2019 Broadband provider Talktalk today said its first quarter trading was in line with expectations, as growing demand for high-speed internet boosted sales. The telecoms firm posted a 1.3 per cent rise in revenue to £387m in the three months to the end of June, and said its full-year guidance remains unchanged. Read more: Talktalk narrows [...]
New rules could give fraudsters a back door to clone mobile phone numbers July 7, 2019 New rules meant to make it easier to swap mobile contracts could give criminals access to important personal information, experts have warned. The new text-to-switch service, launched last week, allows billpayers to easily get a code to move provider. It aims to encourage switching and save customers on their bills. However, the system is so [...]
Ofcom calls for new laws to protect public service broadcasters July 4, 2019 Ofcom has urged the government to introduce new laws to support public service broadcasters amid rising competition from streaming giants. The media regulator has called for new legislation to ensure channels operated by the BBC, ITV, Channel 4 and Channel 5 are displayed prominently on online platforms. Read more: Revamp media regulation to help broadcasters [...]
Internet regulation plans ‘fall short’ for digital businesses July 4, 2019 Government plans to regulate tech firms will not do enough to secure the UK’s status as a hub for digital companies, businesses have warned. The Confederation for British Industry (CBI) said proposals laid out in a recent white paper risk falling short of the government’s ambition to create world-leading regulation. Read more: MPs set ultimatum [...]
Mobile users can now switch providers with a single text July 1, 2019 Mobile customers can now switch network providers with one free text message under new rules that came into force today. Previously, mobile users had to call their current provider to request a porting authorisation code (PAC) before they could switch to a new network. Read more: Three becomes latest UK mobile operator to set 5G [...]