City Moves for 29 January – Who’s switching jobs at TalkTalk, Countryside and SDL? January 29, 2020 Today’s City Moves includes TalkTalk, Countryside and SDL TalkTalk TalkTalk has hired the former BBC journalist and campaign strategist, Lucy Thomas, as director of corporate affairs. Lucy joins from the communications agency, Edelman, where she was senior director, leading campaigns and advising major brands like Uber, Sainsbury’s and Coca Cola on corporate reputation, PR, political [...]
Vodafone ranked ‘worst’ UK mobile and broadband provider January 24, 2020 Vodafone is the UK’s most complained about provider for broadband, landline and mobile, according to regulator Ofcom. The firm topped the broadband complaint charts for the second quarter in a row, between July and September last year. The Ofcom report said thousands of customers had complained to them regarding the supplier’s poor customer service, faulty [...]
Government confirms probe into Daily Mail takeover of i newspaper January 22, 2020 The government today confirmed that it will launch an investigation into the Daily Mail’s £50m takeover of the i newspaper amid public interest concerns. Culture secretary Nicky Morgan has issued a public interest intervention notice over fears the tie-up will impact the “sufficient plurality of viewpoints” in UK newspapers. The notice will spark a report [...]
Former BBC boss warns licence fee overhaul would ‘delegitimise’ service January 19, 2020 The former director general of the BBC has warned that any move to overhaul the licence fee would “delegitimise” the broadcaster. Mark Thompson, who left the BBC in 2012 to take over as chief executive of the New York Times, said proposals to decriminalise no-payment of the licence fee would have a “pretty negative” impact [...]
Sky boss calls for ‘urgency’ over social media regulation January 16, 2020 The UK should “inject some urgency” into its plans for a new internet regulator due to the societal damage caused by unchecked internet platforms, the boss of Sky has said. Jeremy Darroch called for ministers to tackle so-called online harms, warning that the “promise of self-regulation hasn’t worked”. “We only need to look back to [...]
Outgoing John Lewis boss Paula Nickolds in line for £750,000 payoff January 12, 2020 The outgoing managing director of John Lewis Partnership is in line for a £750,000 payoff. Paula Nickolds announced her departure last week following the company’s profit warning, just three months after being appointed as the partnership’s head of brand. The Sunday Times reported that Nickolds was offered a payoff at the time of the restructuring, [...]
Channel 4 under fire over BP Paralympics sponsorship January 12, 2020 Channel 4 has come under fire from climate activists after it announced that BP will sponsor its coverage of the 2020 Paralympic Games in Tokyo. Environmental evangelists have taken aim at the broadcaster for accepting money from the oil giant, which is one of the world’s largest contributors to fossil fuel emissions. Read more: Boris [...]
Mobile providers ‘marking their own homework’ over network coverage January 10, 2020 Millions of mobile users across the UK may not be receiving the coverage they are paying for due to failings by network providers, a new report has warned. The Local Government Association (LGA) today warned of weaknesses in so-called coverage checker websites, which use computer modelling to predict mobile signal strength. Read more: Ofcom to [...]
Ofcom rolls out scorecards to compare phone and broadband deals January 9, 2020 Telecoms regulator Ofcom today launched a new initiative aimed at helping consumers compare offers from rival phone and broadband providers. The new performance scorecards will help Brits see which firms provide the best customer satisfaction, value for money and receive the fewest complaints. Read more: Ofcom to ban firms from selling locked mobile phones Overall, [...]
Four challenges Sharon White must address at John Lewis January 9, 2020 Incoming John Lewis Partnership boss Sharon White will have a big job on her hands when she joins the retailer next month, as this morning’s trading update showed. The department store issued a profit warning today and made the surprise announcement that John Lewis managing director Paula Nickolds will leave the partnership in February. It [...]