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  • Virgin Mobile ranked the most complained-about operator according to Ofcom

    November 16, 2021

    Virgin Mobile was the most complained-about mobile operator, along with Three and Vodafone; while Tesco Mobile, BT Mobile, Sky Mobile, EE and O2 were all tied as least complained-about operators according to new Ofcom data.

  • Oliver Dowden denies Ofcom chair application process is rigged in favour of Paul Dacre

    November 15, 2021

    Oliver Dowden, Conservative party co-chair and former culture secretary, has denied the appointment process for the new chairman of Ofcom is rigged, referring to the push for ex-Daily Mail editor Paul Dacre.

  • Government threatened with legal action if it hires Paul Dacre as new Ofcom boss

    November 11, 2021

    A letter has been issued to the Government threatening legal proceedings if ex-Daily Mail boss Paul Dacre is hired as the new Ofcom chair.

  • BBC quits Stonewall after impartiality controversy

    November 10, 2021

    BBC confirms it has quit the controversial Stonewall Diversity Champions programme, after Ofcom and the Equality and Human Rights Commission leave the scheme.

  • Utility Warehouse pays £1.5m to Ofgem fund after failing customers in debt

    November 10, 2021

    Utility Warehouse has agreed to pay £1.5m for treating some of its customers unfairly, and increasing their financial distress. The money will go into Ofgem’s voluntary redress fund, which supports vulnerable customers and finances innovation in the sector. The energy supplier has accepted it failed to consistently provide debt repayment plans to struggling customers from [...]

  • Telecoms watchdog set to protect some 700 of London’s iconic red phone boxes

    November 9, 2021

    Ofcom is set to protect some 5,000 of the UK’s iconic telephone boxes from closure, which could extend to more than 700 in London. The telecoms regulator will ensure that payphones in locations not covered by all four mobile networks, located at an accident or suicide hotspot, has had more than 52 calls made from it over the last year and whether exceptional circumstances mean [...]

  • Chief of Ofcom predicts resistance from tech giants

    November 2, 2021

    Facebook, Google and Twitter will build teams of lawyers to resist regulation when online harms legislation is introduced, the head of Ofcom has warned.

  • News platform Novara booted off Youtube

    October 26, 2021

    Novara Media's Youtube channel has been deleted without warning or explanation, the media channel tweeted this morning.

  • Networks agree to block foreign fraudster calls

    October 25, 2021

    UK phone networks have agreed to automatically block calls made from abroad if they show up as a UK number in order to prevent fraud.

  • Labour pushes government to clampdown on online extremism in the wake of Sir David Amess murder

    October 20, 2021

    Boris Johnson has insisted new internet safety laws will impose “criminal sanctions with tough sentences” on social media giants for allowing “foul content” on their platforms.

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