New Online Bookmakers UK – Top New Betting Sites September 19, 2025 The best new bookmakers will have top software, a well-designed website, a generous welcome offer, a range of betting markets, and gamification features, among other things, so what are the best ones currently available? City AM is here to help. In this article, readers can find all the best new online bookmakers in the UK, [...]
Banking customers hate chatbots – and it could cost the sector £9.3 billion September 19, 2025 75 per cent of people would rather deal with a person than a chatbot concerning their finances; one in five has shouted at their robot antagonist; and one in eight admits swearing at them. Rather than save money, Chatbots may actually be driving business away, says Chris Teasdale If you’ve interacted with customer services in [...]
Was this actually Starmer’s best week? September 18, 2025 £150bn of investment has been pledged by US giants, itching to pour their money into the UK – including more than £30bn to turbocharge our artificial intelligence base. The choreography was masterful, and I don’t just mean the military and Royal welcome dolled out to the Trumps and their entourage, although it was pretty spectacular. [...]
UK Treasury questions OpenAI, Microsoft, Meta over AI in financial services September 18, 2025 The Treasury Committee has sent letters to six major technology firms, including OpenAI, Microsoft, Meta, and Amazon, seeking detailed information about the role they play in providing AI services to the UK financial sector. The correspondence is part of the Committee’s inquiry into AI in financial services, ahead of forthcoming sessions with regulators and HM [...]
Like Covid, we ignore AI exponentials at our peril September 17, 2025 The Notebook: Where the City’s movers and shakers have their say. Today, it’s Marc Warner, chief executive of AI firm Faculty It’s February 2020. A little known disease called coronavirus is spreading exponentially. It seemed early to act – but before long, the NHS risked being overwhelmed and lockdown was unavoidable. It’s almost a cliche [...]
Two in five financial services firms lack safe AI controls September 11, 2025 As the financial services industry piles billions of pounds into artificial intelligence (AI), firms are lacking adequate measures to maintain safe usage, according to new figures. Fresh data from Big Four accountancy giant EY reveal 26 per cent of companies have no or limited controls in place to ensure AI systems adhere to laws and [...]
World’s largest ad agency bucks grad hiring slowdown – ‘We have to train the next gen’ September 11, 2025 The world’s largest advertising agency is hiring more graduate roles than ever in the face of artificial intelligence’s rise, gearing junior training to be more focused on client management, its UK media boss has said, bucking a global slowdown in junior white-collar employment. Niel Bornman, UK chief executive of Publicis Media, said the proliferation of [...]
HSBC lands £333m in dividends from takeover of Silicon Valley Bank UK September 9, 2025 HSBC Innovation Banking has handed a £333m in dividends to its parent company amid a surge in profitability after completing its first full year as a subsidiary of HSBC Group. The lender, which had been the UK subsidiary of Silicon Valley Bank until the latter’s demise in 2023, paid HSBC a special dividend of £198m [...]
Tom Tugendhat backs calls to marshal financial services to boost defence September 8, 2025 Tom Tugendhat has backed a report calling for greater involvement from the financial services sector to boost defence spending in the UK. The MP for Tonbridge, who served as security minister from September 2022 to July 2024, said the City of London has a “vital role to play” in the country’s national resilience. “From Taiwan [...]
Kendall faces tough test to rescue UK’s broken AI policy September 5, 2025 Liz Kendall is expected to replace Peter Kyle as science and tech secretary in a major reshuffle by Keir Starmer, inheriting one of the government’s most urgent briefs: artificial intelligence. Kyle is reportedly moving to the Department for Business, with the skills brief carved out of the Department for Education. His departure from the tech [...]