Telecoms and energy companies come out bottom for customer satisfaction – finance sector most popular September 15, 2015 Hate your mobile phone provider? Join the crowd. Telecoms and energy companies have come out bottom in a customer satisfaction survey, and with average approval ratings of 69 and 68 per cent, respectively, the sectors are clearly failing to impress customers. BT clocks in at 63 per cent, TalkTalk at 64 per cent, Vodafone at [...]
Is your phone operator the worst? Ofcom names and shames the most complained about providers September 15, 2015 Telecoms regulator Ofcom has today named and shamed the broadband, mobile, and landline providers who received the most complaints in the first quarter of 2015. Landline provider complaints per 1,000 customers (Source: Ofcom) Ofcom, which receives about 300 complaints a day from telecoms consumers, said EE was the biggest culprit when it came to [...]
Vodafone and BT Group share prices tumble as European Commission blocks merger between TeliaSonera and Telenor September 11, 2015 British telecommunications dragged the FTSE 100 index lower on Friday, following the news of a blocked merger. Vodafone and BT Group's share prices both tumbled around 1.6 per cent as the European Union’s antitrust authority moved to block a deal between Scandinavian telecoms companies TeliaSonera and Telenor. The merger would have created Denmark’s biggest provider, [...]
We will never shy away from celebrating risk, hard work and reward – The City View September 6, 2015 The idea of launching a new, free newspaper was born from a belief that London and the City are unique, and that the people who work in the heart of our nation's economy deserve a paper that understands, informs, challenges and celebrates them. Ten years ago this week, the first editions of City A.M. [...]
UK pensions deficits: FTSE 100 firms fear pension pain as workers retire September 6, 2015 Pension schemes represent a “material risk” for many of the largest companies in the FTSE 100, new research shows. Six firms, including BAE Systems, British Airways-owner International Airlines Group, RSA and Royal Bank of Scotland, all have total disclosed pension liabilities almost double their equity market value, so says JLT Employee Benefits’ quarterly report [...]
BT unveils Mike Inglis as newest board member August 18, 2015 UK TELECOMS giant BT has appointed tech industry veteran Mike Inglis as a director and member of its technology committee. Inglis, who competed in the Clipper Round the World yacht race in 2013, jumps ship from Ilika, a materials technology company listed on London’s junior Alternative Investment Market. He also holds director positions at set-top [...]
City Moves for 18 August 2015 | Who’s switching jobs August 17, 2015 Investec Roger Lee has been appointed to the bank’s large cap pan-European sales team. He joins from Macquarie, where he was first responsible for leading the development of its global sales platform in Asia and the Middle East, and subsequently relocated to London to develop its UK and European long-only coverage. Lee has over 20 [...]
Why the government should take outsourcing a radical step further August 17, 2015 Government raids on the methodology of business are commonplace. Some are more successful than others. But as the challenge of George Osborne’s edict to contemplate departmental cuts of as much as 40 per cent sinks in, the search will intensify. As I sat recently in the splendidly refurbished BT Tower – a guest of [...]
FTSE levels out on better news from Beijing – London Report August 14, 2015 BRITAIN’S top index ended flat yesterday as easing concerns over China’s economy helped to offset the impact of falling oil prices and a large number of ex-dividend companies. The blue-chip FTSE 100 index closed down 2.86 points – effectively flat in percentage terms – at 6,568.33, trimming the gains seen earlier in the session and [...]
Xherdan Shaqiri: Stoke transfer is just latest in European exodus to Premier League’s middle class August 12, 2015 Leading players are increasingly quitting top continental clubs to play for some of the Premier League’s least glamorous outfits as England’s top-flight middle-class flexes its new-found financial muscle. Graphic by Chris Parmenter Stoke’s £12m capture of Switzerland star Xherdan Shaqiri from 18-time Italian champions Inter yesterday is just the latest example of the trend, which [...]