Nine in ten hospitality job switchers quit the sector Hospitality Nine in ten workers in hospitality and tourism quit the sector altogether when they switch jobs, as the hiring “churn” drives costs and dampens the industry’s productivity. As many as 87 per cent of hospitality and tourism workers who quit jobs end up leaving the industry for good, while the exit rate stands at 82 [...]
WATCH: From phone business to coffee giant – how Grind carved out a niche Video As retail coffee prices rise and consumer spend declines, the UK’s coffee industry has never been more competitive. US tariffs on coffee-producing countries, hedge fund speculation on commodity prices and increases in business taxes have created a challenging environment. So how has one independent, South London producer managed to beat the odds and find its [...]
Hospitality sector braces for ‘devastating’ tube strikes Retail London’s hospitality sector could face “devastating” disruption from upcoming tube strikes, sector leaders have warned. Members of the RMT union, which represents London Underground staff, will strike over 12 days between March and May, and hospitality intelligence firm Access Hospitality has warned sector bosses to prepare now to protect their revenue. The last set of [...]
John Lewis boss: Labour must keep pledge to reform business rates March 12, 2026 Labour must honour its manifesto promise to fundamentally reform the business rates system, John Lewis boss Jason Tarry has said. The retail chairman said the changes at last year’s Budget were positive for retail but offered a “short-term” fix to a system which unfairly disadvantages physical retailers as opposed to online shops. Chancellor Rachel Reeves [...]
‘Fibremaxxing’: How food manufacturers made fibre cool again March 12, 2026 “Fibremaxxing,” the UK’s new healthy eating trend, erupted at the start of 2026, as fibre replaced protein as the go-to fashionable food. Previously mundane, bland foods like prunes and seeded bread surged in popularity, with posts with the hashtags “fibremaxxing” having been viewed more than 150m times on TikTok. Sales of prunes increased 60 per [...]
Estee Lauder sues Jo Malone March 12, 2026 Beauty giant Estee Lauder has launched legal action against perfumer Jo Willcox (nee Malone) over her new perfume brand with Zara. Estee Lauder bought Malone’s self-named perfume brand and naming rights in 1999 for ‘undisclosed millions’. She stayed on as creative director until 2006, when she left her eponymous perfume brand. After a five-year legal [...]
John Lewis reinstates staff bonus but remains ‘cautious’ March 12, 2026 John Lewis has returned its staff bonus after years of its suspension, as the retail titan turned a profit but remains “cautious” in a testing retail environment. The partnership, which also owns Waitrose, made a £134m profit in the year to January 2025, up six per cent from the year before, and notched growing sales [...]
Labour workers rights reforms could backfire for young workers March 12, 2026 Labour’s employment rights reforms could damage opportunities for young workers if the new laws reduce the number of flexible, entry-level roles, the UK’s top retail trade body has warned. The British Retail Consortium (BRC) has called on the government to ensure the implementation of its reforms, which were passed into law in December, doesn’t hamper [...]
Gen-Z swaps pints for gym memberships, fitness boss claims March 11, 2026 Gen-Z fitness fanatics are opting for gym memberships over pints as social media trends drive young Brits to socialise at the pull-up bar rather than the nightclub bar, the boss of The Gym Group has claimed. Will Orr, chief executive at the only London-listed gym provider, told City AM his gyms have seen a surge [...]
TG Jones owner Modella Capital weighs latest asset sale March 10, 2026 The investment firm which owns TG Jones is reportedly considering the latest exit from its string of retail acquisitions. Modella Capital has been discussing a potential sale of Wynsors World of Shoes, a northern shoeseller which the firm acquired just three months ago, according to Sky News’ Mark Kleinman. The private equity firm has repeatedly [...]