By: Samuel Norman

Senior City Reporter Samuel is a Senior City Reporter covering banking and fintech as well as stories on capital markets and economics. He also leads on City AM's morning liveblog from 7am everyday. He has previously written for the Daily Mail and The i Paper and worked for Sky News as an election stringer. He enjoys writing in-depth analysis of major blue-chip firms and start-ups and also industry trends. He can be contacted at samuel.norman@cityam.com and posts on LinkedIn and X at x.com/samnormanwrites.

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Barclays and Santander top highest customer exodus after outages

October 30, 2025

Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
Pound falls to 2023 low against Euro as Budget jitters spike

October 29, 2025

The Pound suffered a sharp drop on Wednesday as investors braced for an economic hit in Rachel Reeves’ forthcoming Budget. Sterling’s downturn came as the UK’s fiscal watchdog looks set to hand a hefty downgrade to the country’s productivity growth. On Wednesday morning, the pound fell 0.4 per cent against the Euro to 1.13 – [...]
Complaints to banks ombudsman fall after Treasury clamp down

October 29, 2025

Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp down. The Financial Ombudsman Service (FOS) recorded 46,300 complaints in the quarter, down from 73,700 in the same period last year. In the three months to June, 68,000 complaints were recorded. The fall followed [...]
Santander UK boss: Government must overrule FCA on motor finance

October 29, 2025

Santander UK has said it will delay its third-quarter earnings report due to “uncertainty” following the financial watchdog’s motor finance redress scheme. The Spanish banking giant was due to publish its financial report for the third-quarter on Wednesday but has put it on hold “pending greater clarity regarding the [Financial Conduct Authority]’s proposals”. The bank’s [...]
FTSE 100 Live: Next sales jump; GSK profit upgrade

October 29, 2025

Good morning from the City AM liveblog team. If there are fears about an AI bubble, no one’s telling the folk over on Wall Street. Yesterday both Apple and Microsoft saw their stocks jump, making them both $4tn companies, joining an exclusive club of which chipmaker Nvidia is the only other member. This was the [...]
Autumn Budget: Reeves must avoid tax encore for retail, HMV boss warns

October 29, 2025

Ahead of the Autumn Budget, City Reporter Samuel Norman sits down with top industry names for a Budget Briefing. This week, chief executive of HMV joins a chorus of warnings to give the retail sector some reprieve. As high street music retailer HMV breezes into the all-important golden quarter, boss Phillip Halliday is eyeing a chart-topper [...]
HSBC shares rise as Georges Elhedery’s pivot East beats the noise

October 28, 2025

HSBC’s pass through the third quarter was almost identical to the second. Despite another hefty hit to the firm’s bottom line, chief executive Georges Elhedery has quietly and effectively pushed ahead with his bold overhaul of the group. For the three months to September 30, HSBC took a 14 per cent profit beat falling to [...]
Barclays snaps up US personal loans fintech for $800m

October 28, 2025

Barclays is set to take control of a US personal loans fintech in a deal that the lending giant hopes will beef up its loans package for its investment bank clients. The FTSE 100 bank said it would use consumer loan platform Best Egg as an “origination engine” after snapping the firm up for $800m [...]
Rachel Reeves set for £20bn OBR productivity downgrade

October 28, 2025

Rachel Reeves’ ballooning fiscal black hole is set to deepen as the fiscal watchdog hands the Chancellor its final productivity forecast on Friday. The Treasury is already battling to contain public finances after a U-turn on welfare reforms ruined hopes of £5bn in savings, and a £190bn spending splurge on government departments helped erode the Chancellor’s wafer-thin [...]
HSBC: FTSE 100 lender’s profit slumps as legal costs jump

October 28, 2025

Europe’s biggest lender, HSBC reported better-than-expected revenue in the third quarter, but recorded a double digit decline in profit as it set aside over a billion dollars following a fresh ruling on the Bernie Madoff fraud scheme. HSBC’s pre-tax profit fell to $7.3bn (£5.4bn) in the three months to September 30, a fall of nearly [...]

Santander: Fans to spend thousands watching World Cup from Britain

Santander: Fans to spend thousands watching World Cup from Britain

Inside City’s latest Irish pub: London’s poshest Guinness served here

By: Samuel Norman

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