By: Jessica Morris

I write about energy and industrials for City A.M. I'm particularly interested in geopolitics, energy policy and, of course, the ever lively oil markets.

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These are Britain’s best companies for customer service: First Direct, Amazon and John Lewis

July 15, 2015

Anyone who detests being taken for granted by a company will be pleased to know there's a list of firms offering shoppers the best customer service experience. Online bank First Direct scored 87 for the overall level of customer satisfaction, helping it overtake better-known brands such as Amazon and John Lewis in a ranking compiled [...]
Zoopla accidentally overvalues home located in Stornoway in Lewis by around £13.85m

July 15, 2015

A wayward algorithm on online property portal Zoopla accidentally overvalued a home located in Stornoway in Lewis, Scotland to the tune of around £13.85m. Annabel and Dan MacDonald, owners of the semi-detached property which wasn't even up for sale, told the BBC they think its real value is actually closer to £150,000. The hefty price tag would still be [...]
Wage growth hits five-year high but unemployment rises

July 15, 2015

While UK wage growth soared to a five-year high in the three months to May, unemployment unexpectedly rose for the first time in more than two years. Average weekly earnings, including bonuses, rose 3.2 per cent during this period, slightly below economists' expectations for a 3.3 per cent rise according to figures released today by the Office [...]
Afren shares have been suspended

July 15, 2015

Shares in embattled oil producer Afren were suspended this morning as uncertainty regarding its financial position left it unable to accurately update the market. The Nigeria-focused company's shares were suspended at 7.30am by the Financial Conduct Authority at the request of the oil producer pending an announcement. Afren later said that an ongoing business review [...]
Britain’s night-time economy is valuable and needs protecting

July 15, 2015

Summer in the UK is renowned for its festival calendar with Glastonbury, Wireless, Reading, V Festival and Bestival attracting revelers – young and old – from across the UK, Europe and further afield. But beyond the headline live music festivals, pop-ups such as Notting Hill Carnival, Lovebox, the Somerset House Summer Series and Opera in [...]
Iran nuclear deal: Post-sanction country still faces regulatory and political challenges

July 14, 2015

The 14 July comprehensive nuclear agreement between Iran and world powers marks a historic breakthrough in the longstanding dispute over the Islamic Republic’s nuclear programme. The main catalysts behind the deal have been Iran’s continuing economic isolation as a result of sanctions and the high value placed by the Obama administration on a comprehensive agreement. [...]
Former HSBC boss Lord Green says HSBC should’ve done more due diligence ahead of Swiss private bank purchase

July 14, 2015

Former HSBC boss Lord Green today admitted that it should've done more due diligence ahead of its purchase of its Swiss private banking arm. Green, who was the bank's chief executive between 2003 and 2006 and as its chairman between 2006 and 2010, told members of the Lords' economic affairs committee neither he nor the [...]
Dollar dives as US retail sales unexpectedly shrink in June

July 14, 2015

The dollar fell after the commerce department said US retail sales unexpectedly fell by 0.3 percent in June, missing economists' expectations for a 0.2 per cent rise. Additionally the retail sales figure for May was revised down by 0.2 per cent to show one per cent growth, down from the 1.2 per cent initially reported. This [...]
Sterling jumps after Bank of England Governor Mark Carney says interest rate hike “moving closer”

July 14, 2015

The pound jumped to $1.56 this morning after Bank of England boss Mark Carney said an interest rate rise is "moving closer" as he appeared before the newly-formed Treasury Select Committee. "The point at which interest rates may begin to rise is moving closer with the performance of the economy, consistent growth above trend, a [...]
Inflation back to zero: Here’s what the analysts said

July 14, 2015

Falling clothing and food prices sent Britain back into "noflation" in June, down from 0.1 per cent in May, according to figures releases today by the Office for National Statistics. Read more: Britain falls back into "noflation" territory Here's what analysts had to say: Chris Williamson, chief economist at Markit, said: Core inflation (excluding energy, food, [...]

Motor finance trade body gears up for legal challenge to £9bn redress

Saracens hit out at disjointed rugby calendar amid £9m loss

Why the Norwegian Arctic is the best place to see the Northern Lights

By: Jessica Morris

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