Wayfair more than halves UK workforce in two years Retail Online retail giant Wayfair has more than halved the number of people it employs in the UK in the space of two years, it has been revealed. The UK division of the US homewares and furniture seller had a headcount of 405 at the end of 2024, compared to 587 in 2023 and 847 in [...]
‘Silent crisis’ for retailers with record online returns – but can fees stop it? Business Online returns are set to top £27bn this year as the ‘silent crisis’ continues to squeeze retailers, with over a fifth of non-food purchases now returned, according to fresh data. With 10 per cent of shoppers accounting for a quarter of all returns, so-called ‘serial returners’ will make up £6.6bn of that figure – with [...]
Wayfair profit down despite homeware giant laying off more than a quarter of staff RETAIL The UK arm of online homeware retailer Wayfair has seen its profit dip despite cutting around 30 per cent of its workforce in a bid to save costs, newly-filed documents have revealed. The company, which sells furniture and homeware through its website, saw its pre-tax profit fall to £2.6m in 2023, down from £2.7m in [...]