South East Water told to cough up £31m and improve infrastructure Water South East Water has been ordered to cough up a hefty redress and create an improvement plan for its operations after multiple investigations by the industry regulator found failures in its infrastructure and customer service. The utility firm – which supplies drinking water to 2.3m customers across the likes of Kent, Sussex and Surrey – [...]
South East Water in spat with watchdog after £22m fine Water South East Water has entered a heated spat with the water regulator after it was hit with a £22m fine. The water firm’s fine covers multiple supply interruptions in Kent and Sussex between the period of 2020 and 2023, effecting more than 286,000 people. Ofwat said its investigations into the water firm found it had [...]