Virgin Media slapped with £28m fine for stopping customers cancelling deals Telecoms Virgin Media has been slapped with the media watchdog’s largest ever fine for direct harm to consumers after it was found to have mishandled millions of calls with users looking to switch away to a better deal The telecoms giant has been hit with a £28m fine after it was found to have put customers [...]
Monzo goes mobile: UK fintech debuts cell service in tie-up with Virgin Media O2 Fintech Monzo is set to launch its mobile service this summer in the firm’s latest play at diversifying its income from its traditional digital banking roots. The London-based fintech has sealed a tie-up with Virgin Media O2 and 1Global to kick off ‘Monzo Mobile’ – a phone plan and e-sim offering. Virgin will provide the UK [...]
UK telecom giants sign new pact to block scam calls as AI drives fraud Tech Britain’s biggest mobile networks have agreed to overhaul their systems to stop scammers using fake numbers to impersonate banks and government departments. As ministers seek to stem the growing tide of AI-driven fraud, BT, EE, Vodafone, Three, Virgin Media O2, Sky, TalkTalk and Tesco Mobile have signed a new telecoms charter with the Home Office. [...]
Tesco Mobile returns to profit thanks to Samsung Galaxy September 9, 2025 Tesco Mobile returned to profit thanks to Brits’ demand for premiums handsets such as the Samsung Galaxy S24 series, it has been revealed. The provider, which is a joint venture between the supermarket giant and Virgin Media 02, has posted a pre-tax profit of £1.2m for 2024, new accounts filed with Companies House show. The [...]
Vodafone growth boost as UK merger with Three starts to pay off July 24, 2025 Vodafone reported a solid start to its financial year, with growth in revenue and profits underpinned by the recent completion of its UK merger with Three, now consolidated into its results. The deal has created the UK’s largest mobile operator and delivered a double-digit boost to local revenues in the first quarter. “We are making [...]
Vodafone and Virgin Media O2 strike £343m deal June 30, 2025 Vodafone has received a boots worth £343m from Virgin Media O2 just a few weeks after its mega merger with Three was finally approved. Virgin Media O2 has agreed to pay £343m for a tranche of mobile spectrum from Vodafone UK in a deal which is hoped will help shore up its network capacity amid [...]
London’s 5G rollout is being strangled by a failed legal model June 27, 2025 London’s position at the bottom of Europe’s 5G performance rankings is the direct result of a failed telecoms access policy that has deterred investment, triggered mass litigation, and paralysed rollout. The Electronic Communications Code (ECC), reformed in 2017 to cut costs for mobile operators, removed the requirement to pay market rents for infrastructure sites. Instead, [...]
Virgin Media O2 to create £1.4bn giant in mega deal May 12, 2025 Virgin Media O2 has announced plans to create a new communications and IT giant which is expected to turn over around £1.4bn. The move will see Virgin Media O2 and Daisy Group combine their direct B2B (business to business) operations. Virgin Media O2 is to own 70 per cent of the new entity, with Lancashire-headquartered [...]
London faces connectivity crunch as 3G retires and 5G stalls April 25, 2025 As Virgin Media O2 prepares to begin its nationwide 3G shutdown this summer, serious questions are emerging about the state of the UK’s mobile infrastructure. While the move is part of a broader strategy to transition users to faster 4G and 5G networks, industry experts warn that the country’s digital resilience is far from guaranteed. [...]
Virgin Media 02 to spend millions upgrading its mobile network March 11, 2025 Virgin Media has announced a £700m investment this year to improve mobile reliability and boost speed for its UK customers. This investment will also help the broadband giant to strengthen its 4G and 5G coverage in rural areas. As part of its mobile transformation plan, the firm plans to roll out thousands of upgrades, including [...]