MP to take Thames Water to Supreme Court over restructuring plan Transport and infrastructure A Liberal Democrat MP will take a case against Thames Water’s restructuring to the Supreme Court. Charlie Maynard, MP for Witney, was among a group which included the utility’s secondary creditors, who opposed a £3bn emergency loan agreement earlier this year. Thames Water has been battling to stave off special administration over the last year [...]
Water sector needs ‘root-and-branch’ reform, MPs say Transport and infrastructure The water sector is in need of “root-and-branch reform”, a committee of MPs has said as it called for “much more regulated management” of bonuses for senior bosses. The cross-party Environment, Food and Rural Affairs committee has said that the industry is “failing”, but that water companies are “deaf to the crisis” that it is [...]
Bosses insist bonuses are justified for running ‘hair raising’ Thames Water Transport and infrastructure Bosses at Thames Water have defended taking hefty bonus payouts as Thames Water battles to stay afloat and pollution incidents soar. Chief executive Chris Weston and Chair Sir Adrian Montague are spearheading a turnaround at the crisis-hit utility, which narrowly avoided bankruptcy earlier this year via a £3bn emergency loan from creditors. It was revealed [...]
Octopus and Utility Warehouse: suppliers to pay £7m after Ofgem price cap breach May 9, 2025 Octopus Energy and Utility Warehouse are among ten UK energy suppliers ordered to refund and compensate over 34,000 customers after an Ofgem investigation uncovered systemic overcharging linked to technical billing errors. The total payout of 7m – comprising £5.6m in direct refunds and nearly £1.4m in goodwill payments – follows a compliance review by the [...]
Thames Water: Emergency loan should not have been approved, court told March 11, 2025 A £3bn emergency loan that temporarily averted Thames Water’s special administration should not have been approved, a court has been told. The Court of Appeal on Tuesday heard the terms of the agreement were “mispriced and inappropriate.” Thames Water, which serves around 16m customers in the UK, has been battling to stave off collapse amid [...]
Telecom Plus: Utility Warehouse provider continues growth streak October 3, 2024 Multi-service utility, internet and insurance firm Telecom Plus has reported a third consecutive year of double-digit growth. The FTSE 250 listed company, which provides energy, broadband, mobile and insurance services through one account, said that just over 1m households were now taking their essential home services from the firm. Telecoms Plus said that its customer [...]
Telecom Plus lays out plans to double customer numbers as profit surges June 18, 2024 Telecom Plus has laid out plans to reach 2m customers after a bumper period of growth.
Consumer group demands Virgin Media to improve customer service April 23, 2024 Consumer group Which? has found that Virgin Media was the worst offending telecoms company in terms of customer service.