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Thames Water

  • Government to double compensation for poor customer service from water companies

    August 12, 2024

    Compensation for customers receiving poor services from water companies who are failing to meet standards could more than double under new Government proposals.

  • Thames Water handed more special measures from Ofwat after credit rating downgrade

    August 7, 2024

    Thames Water will be made to appoint an independent monitor and develop a “suitable” turnaround plan as part of a raft of new measures from the regulator after the its credit rating was downgraded. Ofwat said that the recent decisions from Moody’s and S&P – two of the world’s largest credit ratings agencies – to [...]

  • Thames Water fined £104m over wastewater failures in landmark Ofwat investigation

    August 6, 2024

    Three water companies are facing fines totaling £168m for failing to properly manage their wastewater treatment works and networks, Ofwat has announced today.

  • Stay away from dolphin spotted in River Thames, people urged

    August 3, 2024

    A dolphin has been spotted in the River Thames near London’s Putney Bridge - and an appeal has been made for people to stay away if they see it.

  • Sewage dumping water bosses could face criminal charges

    July 28, 2024

    Water bosses responsible for illegal sewage dumping will face criminal charges and have their bonuses axed under new laws, the Environment Secretary has said. Writing in the Mail, Steve Reed said he would introduce law aimed at giving regulators “more teeth.” “Water bosses responsible for repeated illegal sewage dumping will face criminal charges, and I’ll [...]

  • Moody’s slaps Thames Water’s debt with ‘junk’ rating

    July 24, 2024

    Moody’s Ratings has lowered Thames Water’s highest tranche of debt to 'junk' in another blow to the struggling water firm.

  • King’s Speech: Ofwat will get new powers to tackle rogue water firms

    July 17, 2024

    Ofwat will be granted fresh powers to ban bonus payments to water firm executives, who could also be held criminally liable for lawbreaking, according to a new bill outlined in the King’s Speech today.

  • Ofwat is now investigating all eleven of England and Wales’ water companies

    July 16, 2024

    Ofwat is opening enforcement cases into four more water companies in a move that means it is now investigating every single water and wastewater company in England and Wales for the mismanagement of their networks and water treatment.

  • Thames Water: London bills to rise by £99 in fresh Ofwat proposals as company placed in ‘turnaround’ regime

    July 11, 2024

    Ofwat, the UK's water regulator, has set out a record £88bn spending package that would see Londoders' bills go up by an average of £99 in the next five years excluding inflation.

  • Mark Kleinman: Water sector’s goodwill will evaporate under Labour

    July 11, 2024

    Mark Kleinman is Sky News’ City Editor and is the man that gets the City talking in his fortnightly City A.M. column. This week he writes about the new government’s plans for water firms, housebuilders and Schroders The moment has arrived. By the time City AM readers set eyes on today’s newspaper, Ofwat, the water [...]

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