AI will ‘destroy and create jobs,’ says HSBC boss May 20, 2026 The boss of Europe’s largest bank has warned that the growth of AI will both “destroy” and “create” new jobs as the banking industry continues to be reshaped in the face of new technology. Georges Elhedery, chief executive of HSBC, warned that the bank’s staff must avoid “fighting us” as it unveiled its latest AI [...]
In pictures: The City AM Awards 2026 May 7, 2026 The great and the good of the Square Mile gathered on Wednesday night at the Guildhall to celebrate the best of UK PLC at this year’s City AM Awards. The night was hosted by Oli Barrett, and headlined by our Editor-in-Chief Christian May with a guest speech by Brent Hoberman. A total of 12 businesses, [...]
‘Inflection point’: Challenger banks loan growth halved in 2025 May 5, 2026 Challenger banks have reached an “inflection point” after loan growth across the industry halved in the last year, a fresh report has warned. New analysis from Big Four firm EY showed lending growth across UK challenger, specialist and digital banks slowed to 4.5 per cent in 2025, down from 8.9 per cent. This came as [...]
Monzo lost one current account switcher for every two gained in 2025 April 30, 2026 UK fintech darling Monzo lost one current account switcher for every two it gained last year. The neobank registered just over 20,000 new switchers in the final quarter, but over half of this was offset by the 11,000 thousand outflows. The picture for the final few months of the year mirrors the picture for the [...]
‘Wake-up call’ for UK financial firms as internal control failures drive £1bn fines April 24, 2026 UK financial services firms, which faced £1bn worth of fines since 2021 for internal control failings, should be “seriously concerned”, says the Chartered Institute of Internal Auditors (CIIA). More than half of the 97 Financial Conduct Authority (FCA) enforcement cases analysed by CIIA relate to firms “not getting the basics right”, with many linked [...]
Exclusive: Treasury and regulator to hold crunch talks with UK fintech unicorns April 16, 2026 Top fintech bosses will lock horns with Treasury and watchdog officials next week as the industry lobbies for key regulatory reforms, City AM can reveal. Several of the nation’s fastest-growing companies are set to meet City Minister Lucy Rigby on Tuesday as part of a flurry of key summits in UK fintech week. The City [...]
UK’s best bank revealed – and it’s not a bank April 9, 2026 The UK banking sector’s top bank has been crowned – and (spoiler) it’s not a bank. A new report from Forbes and market research firm Statista analysed the global banking system for the world’s top names in the sector. Over 54,000 people were surveyed across 34 countries in 17 different languages between October and November [...]
Revolut follows Starling with AI agent as tech arms race heats up April 9, 2026 Revolut has waded into the AI arms race with the debut of its personal finance assistant as fintech firms race to beef up the tech in their all-in-one super apps. The $75bn digital banking giant has launched AI by Revolut – a financial assistant embedded into its app. The chatbot provides spending insights, investment updates [...]
Barclays’ high street U-turn exposes a divide in British banking April 8, 2026 Bank have ditched the high street over the last decade but is a comeback on the horizon? Samuel Norman explores the changes in this week’s column. In Westminster, the news cycle is never short of drama over U-turns. Subtle tweaks or direct bait-and-switches on policy are batted away by government spokespeople as mere “pivots” as [...]
Revolut profit booms after poaching record customers from high street banks March 24, 2026 Revolut revealed a major boom in its bottom line on Tuesday morning after the fintech giant poached a record amount of customers from its high street rivals. The $75bn digital banking titan posted a 57 per cent surge in group-wide profit to £1.7bn. It came as retail customers expanded by a record 16m as the [...]