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South West Water

  • South West Water to pay £24m to avoid fine from Ofwat over leaks

    Business

    South West Water is to invest £24m into its network and local environment to avoid being fined by the industry regulator after a failure to manage its wastewater network led to unnecessary leaks. Ofwat said the utility had “failed to build” and operate its wastewater treatment works and sewer network to “ensure they performed sufficiently.” [...]

    Citizens Advice has waded into a row between the competition and water watchdogs over new spending rules for the country’s water companies.
  • Pennon water flips to a loss after parasite outbreak

    Energy

    Losses at water company Pennon widened significantly as the group struggled to pay millions to fix a parasite outbreak that led to diarrhoea. Today, the South West Water owner said its underlying profit before tax had jumped from £19.1m in profit the first half of last year to £18.6m in losses. The results were in [...]

    There is currently no statutory requirement to pay compensation to customers when supply interruptions occur, although some voluntarily offer payouts at varying rates.
  • South West Water customers given £450m in subsidies while firm dished out £1.5bn in dividends

    Water

    South West Water customers were given nearly half a billion pounds in government subsidies to keep their bills down, despite the water firm shelling out three times that amount in dividends to shareholders over the same period. The Department of Environment, Food and Rural Affairs (Defra) has been giving people in South West Water’s catchment [...]

    Campaigners protest against the water industry outside the Houses of Parliament
  • Pennon blames sewage leaks and pollution on ‘exceptionally high’ groundwater

    September 26, 2024

    Water firms leaked over one trillion litres of water last year, new analysis from the Observer revealed earlier in the year.

  • Pennon: South West Water owner raises dividend despite loss

    May 21, 2024

    Pennon Group has one of the best records of performance of any water company in England.

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