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      Andy Burnham speaking at a press conference, wearing a suit and tie, addressing the media with a focused expression.

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Scam

  • HSBC coughs up $25m over Australian scam failures

    Banking

    HSBC has agreed to cough up just shy of $25m after admitting to failures in protecting customers in Australia from scammers. The Australian arm of Europe’s biggest lender was investigated by the watchdog over alleged “widespread and systematic failures” to shield its customers targeted by fraudsters.  The Australian Securities and Investments Commission (ASIC) said it [...]

    HSBC's Canary Wharf office.
  • City calls on tech firms to tackle Britain’s fraud epidemic

    Tech

    The City of London Corporation is calling on tech firms to help build a new digital identity verification network, designed to crack down on fraud and reduce the growing costs of financial scams. Under the plans, shared with City AM, consumers would verify their identity once with a trusted provider before reusing those credentials across [...]

    Over £600m was stolen by fraudsters in the first half of 2025
  • Banks push for tech giants to share scam ad costs

    Tech

    Social media companies are facing renewed calls to help pay for tackling online fraud, as the UK prepares to unveil its updated national fraud strategy. The Payments Association said platforms like Meta Platforms and X should take greater responsibility for scam adverts that appear on their sites, arguing they profit from the ads, while banks [...]

    Meta's Zuckerberg is leading the AI recruitment boom
  • F1 fans left furious after Viagogo ticket failure

    December 15, 2025

    Dozens of Formula 1 fans who spent enormous sums, including one couple who spent £16,173, have been left furious after Viagogo tickets failed to deliver promised entry to the Abu Dhabi post-race concerts, City AM understands. The concerts – headlined by Benson Boone, Metallica, Post Malone and Katy Perry – were explicitly advertised on the [...]

  • How AI hoaxes could move markets

    December 11, 2025

    If a fake image of a collapsed bridge can stop trains imagine what else AI generated scams could do? Asks John Oxley Last week, a few dozen trains around Carlisle were delayed. It appears to be an unremarkable story, especially for anyone familiar with the state of British railways. The cause, however, was novel: a [...]

  • Crinkled paper to fake logos: Businesses face surge in expense scams

    November 18, 2025

    Businesses are experiencing a sharp rise in fraudulent attempts at expenses, as AI has made it easier to replicate receipts. Over the last three months, Google searches for ‘AI receipts’ have soared by 340 per cent, as employees look to take advantage of AI-generated capabilities to submit fake expenses. A recent study by SAP Concur [...]

  • UK telecom giants sign new pact to block scam calls as AI drives fraud

    November 5, 2025

    Britain’s biggest mobile networks have agreed to overhaul their systems to stop scammers using fake numbers to impersonate banks and government departments. As ministers seek to stem the growing tide of AI-driven fraud, BT, EE, Vodafone, Three, Virgin Media O2, Sky, TalkTalk and Tesco Mobile have signed a new telecoms charter with the Home Office. [...]

  • Barclays battles to take down scam impersonation website

    July 16, 2025

    Barclays has battled to take down a scam impersonation website that could have stolen millions from its customers. The website, which called itself “Barclays Finance”, featured the Barclays logo and included “Barclays” in its domain name, was identified by City AM on Monday and claimed to be able to process money transfer payments on behalf [...]

  • Scammer City boss on the hook for £64m after fraud scheme

    June 21, 2025

    A City boss compared to the The Wolf Of Wall Street has been ordered to pay back £64m over his role in a multi-million pound Ponzi-style investment scam, prosecutors said. Anthony Constantinou remains on the run after he fled the UK during his fraud trial at London’s Southwark Crown Court in June 2023. Hundreds of [...]

  • Fraud crackdown helps stop the rise of online scams

    May 28, 2025

    Over £1.1bn was stolen in 2024 as the financial services sector works to protect its customers; criminals find new ways to exploit people

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