Barclays and Santander top highest customer exodus after outages October 30, 2025 Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
Santander UK boss: Government must overrule FCA on motor finance October 29, 2025 Santander UK has said it will delay its third-quarter earnings report due to “uncertainty” following the financial watchdog’s motor finance redress scheme. The Spanish banking giant was due to publish its financial report for the third-quarter on Wednesday but has put it on hold “pending greater clarity regarding the [Financial Conduct Authority]’s proposals”. The bank’s [...]
Motor finance: Where do the banks, regulator and Treasury stand? October 24, 2025 The UK banking sector had hoped the Supreme Court’s motor finance ruling would finally switch off the hazard lights and allow lenders to return to business as usual. The industry was handed a lukewarm win by the highest court in the land, who ruled in favour of the banks on two out of three cases. [...]
Motor finance lenders gear up for ‘forensic test of discipline’ over redress scheme October 8, 2025 The Financial Conduct Authority has softened the motor finance blow for lenders but experts say firms won’t be able to shift into a new gear just yet. The City watchdog has priced the cost of its industry-wide redress scheme at £11bn – a hefty sum but far below the eye-watering £44bn previously floated. Just over [...]
Ex-head of British Army to lead Santander’s defence lending October 6, 2025 The former head of the British Army is set to lead Santander’s bid to bolster its defence lending as the industry experiences soaring demand with nations upping spending. General Sir Patrick Sanders was the chief of the general staff from 2022 to 2024 in the British Army and is set to join the Spanish-headquartered bank [...]
Santander UK boss to exit ahead of TSB merger October 3, 2025 The chief executive of Santander UK announced his exit from the banking giant on Friday ahead of the firm’s landmark takeover of TSB. Mike Regnier said he will exit in the first quarter of 2026 after stating it was his intention to “move on after 4-5 years” due to “other interests [he] would like to [...]
‘Exhausting’ house buying process damaging the economy, says Santander September 17, 2025 The UK’s outdated house buying process and rate of failed transactions are costing the economy at least £1.5bn a year, one of Britain’s biggest high street banks has warned. According to a report from Santander UK, over half a million failed housing transactions are costing consumers £560m directly, with some costs, including the costs of [...]
Relief for banks after lukewarm motor finance win August 1, 2025 Lenders across the City are breathing a sigh of relief after today's landmark Supreme Court ruling, which upheld the appeals of two banks in the high-profile motor finance commission case.
Nationwide wins big in mass switch from FTSE 100 banks July 30, 2025 Nationwide has raided the customer base of Britain’s banking titans as current account switchers flocked away from legacy firms. The building society welcomed nearly 73,000 switchers in the first three months of the year, compared to 17,000 outflows, according to Pay.uk data. This comes after the mutual returned billions to customers in 2024, whilst the [...]
Santander UK axes jobs and branches in transformation overhaul July 30, 2025 Santander UK recorded a surge in provisions as the bank powered forward with its transformation strategy slashing its branch network and shedding workers. The bank said provisions for other liabilities and charges were up 74 per cent to £249m driven by “higher transformation related charges”. The lender listed losses and provisions as rising 119.8 per [...]