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Retail

  • Banks keep £100 contactless limit despite new powers

    Retail

    Britain’s banks will not be lifting the £100 cap on contactless payments despite the regulator giving them the power to do so, citing low demand. The Financial Conduct Authority (FCA) lifted the cap on Thursday, leaving it up to banks to increase their own limits – although none of the UK’s biggest banks have decided [...]

    Card providers are set to be given the powers to abolish limits on contactless payments.
  • UK risks ‘jobless generation’ as retail hiring plummets

    Retail

    A leading industry body has warned the UK faces a “jobless generation” as the number of jobs in retail fell to a record low.  There were 2.8m retail jobs in 2025, according to the Office for National Statistics’ four-quarter average, which smooths out seasonal variations in hiring, which is 383,000 fewer than in 2015. The [...]

    Labour MPs are being warned a “perfect storm” of costs facing the retail sector could see seats lost to Reform UK.
  • Chinese online retailer takes on Amazon

    Rugby

    Chinese retail giant JD.com has mounted a challenge to Amazon’s control of the home-delivery market with its UK launch of online shop Joybuy. The platform will offer big-name brands including Apple, Samsung and Lego and is taking on Amazon’s reputation for speedy delivery with its “Double 11” promise – meaning orders placed before 11am will [...]

    JoyExpress delivery van transporting packages amidst spring blossoms, promoting JoyBuys 2026 seasonal shipping service.
  • Dragons Den star steps in to save Robert Dyas

    March 16, 2026

    A former Dragons Den star has stepped in to “steady the ship” at a beloved high street hardware store as losses climb.  Theo Paphitis, who owns a string of retailers, has installed himself as interim chief executive at Robert Dyas, as the home improvement and electrical appliance seller battles “testing times”.  Paphitis bought the retailer [...]

  • Nine in ten hospitality job switchers quit the sector 

    March 13, 2026

    Nine in ten workers in hospitality and tourism quit the sector altogether when they switch jobs, as the hiring “churn” drives costs and dampens the industry’s productivity. As many as 87 per cent of hospitality and tourism workers who quit jobs end up leaving the industry for good, while the exit rate stands at 82 [...]

  • Labour workers rights reforms could backfire for young workers

    March 12, 2026

    Labour’s employment rights reforms could damage opportunities for young workers if the new laws reduce the number of flexible, entry-level roles, the UK’s top retail trade body has warned. The British Retail Consortium (BRC) has called on the government to ensure the implementation of its reforms, which were passed into law in December, doesn’t hamper [...]

  • Fish and chip shops under threat as Iran war spikes energy prices

    March 6, 2026

    Britain’s beloved fish and chip shops could go under as they brace for the boom in energy and import costs caused by the Iran war, an industry leader has warned.  Andrew Crook, president of the National Federation of Fish Friers (NFFF), told City AM chippie owners across the country are expecting the conflict to add [...]

  • Matalan gets £25m investment boost for store upgrades

    March 6, 2026

    Clothing retailer Matalan has secured a £25m funding boost from its investors despite facing falling revenue and job losses last year, City AM can reveal.  The firm’s core investor group – Invesco, Tresidor, Man Group and Napier Park – have committed the funding to accelerate the retailer’s plans to revamp its stores.  The funding boost [...]

  • Monsoon CEO: high streets will pay the price for mishandled jobs reform

    March 6, 2026

    Retail supports better pay and conditions for employees, but with labour costs rising and declining footfall, a poorly implemented Employment Rights Act will do harm than good, says Nick Stowe You might not have thought it, but we are seeing some of the best retail ever emerging in parts of the UK, from major shopping [...]

  • Reckitt: Durex condom maker strips back costs as profit inches up

    March 5, 2026

    Consumer goods giant Reckitt posted a bump to revenue in the last financial year as its cost overhaul strategy to focus on specific divisions ramped up. The blue-chip firm – which owns a massive portfolio of brands including Dettol, Durex, Lysol, Finish, Vanish, and Gaviscon – recorded a 5.2 per cent increase in revenue, driven [...]

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