Motor finance lenders gear up for ‘forensic test of discipline’ over redress scheme October 8, 2025 The Financial Conduct Authority has softened the motor finance blow for lenders but experts say firms won’t be able to shift into a new gear just yet. The City watchdog has priced the cost of its industry-wide redress scheme at £11bn – a hefty sum but far below the eye-watering £44bn previously floated. Just over [...]
FCA: ‘Large number of consumers’ wronged in motor finance deals September 9, 2025 The UK’s financial watchdog is gearing up for an industry-wide redress scheme on the historic motor finance scandal where huge swathes of customers could be eligible for compensation. Nikhil Rathi, chief executive of the Financial Conduct Authority, said there was “evidence that there have been unfair relationships between lenders and their consumers” and that a [...]
TikTok sheds London staff in major AI push August 22, 2025 TikTok is set to lay off hundreds of staff in its content moderation and security team in London, a decision that has sparked concern just as the UK’s Online Safety Act comes into force. The company, owned by ByteDance, is centralising its “trust and safety” operations globally and plans to increasingly rely on artificial intelligence [...]
FOS complaints tumbled ahead of motor finance ruling August 7, 2025 Complaints to the Financial Ombudsman Service (FOS) fell to their lowest in more than a year ahead of the motor finance ruling. The FOS received 68,000 new cases in April to June, down from 74,600 complaints in the same period of 2024. Motor finance complaints remained the highest grievance but dropped to 21,500 cases from [...]
FCA boss rejects criticism of motor finance redress August 5, 2025 The head of the UK’s financial watchdog has pushed back at industry claims that the wide scope of the motor finance redress scheme is “impractical”. Nikhil Rathi, chief executive of the Financial Conduct Authority said: “We know it is difficult. But you can’t say the law has been broken and it is too difficult to [...]
S&U: Motor finance redress scheme must show a changed FCA August 5, 2025 The chair of specialist lender S&U has said the motor finance redress scheme offers the UK’s financial watchdog the prime opportunity to turn its ‘regulate for growth’ rhetoric into action. Anthony Coombs hailed the “common sense” car finance ruling from the Supreme Court as attention turns to the response by the Financial Conduct Authority (FCA). But [...]
Close Brothers shares rocket after motor finance win August 4, 2025 Shares in Close Brothers rocketed as markets opened on Monday after the bank won its landmark motor finance case at the Supreme Court. Shares in the FTSE 250 lender surged over 25 per cent during early trading, hitting a high of 500p. Close Brothers win Investors rushed to buy the shares after the Supreme Court [...]
Motor finance: ‘Nothing is certain’ as banks await historic ruling July 30, 2025 The Supreme Court will hand down what could be the “most consequential ruling for lenders” in recent history on Friday in the dramatic culmination of the motor finance saga. In a twist, the highest court in the land surprised the market last Friday evening after updating its system with the information that it will announce [...]
Caroline Wayman: How I got through tough times at the Financial Ombudsman July 24, 2025 We dig into the memory bank of the City's top brass. Today, Caroline Wayman tells us how she got through tough times as head of the Financial Ombudsman.
Regulators ‘appear unable’ to stop water firms acting unlawfully, MPs warn July 18, 2025 A group of influential MPs have called for a “low risk, low return” water sector and urged the government to strengthen regulatory powers amid scrutiny over excessive dividends and murky company structures. In a wide-reaching report, the Public Accounts Committee (PAC) warned that the “financial fragility” of a few large utilities had caused investors to [...]