Old tech driving NHS and public sector inefficiencies February 26, 2025 According to a recent report, inefficiencies in manual tech processes are adding an extra 30.6m hours of work every week across the UK’s public sector. New research from Appian found that on average, public sector workers lose five hours a week due to delays and inefficiencies, hindering the 6.12m -strong workforce. A survey of 1,000 [...]
Public sector tackles inefficiency with new AI tools January 21, 2025 The government has launched a new digital strategy to modernise public services, using a series of artificial intelligence (AI) tools to fix government inefficiency. The science and technology secretary Peter Kyle announced the initiative following a review which revealed various efficiencies within the government. Daily, HMRC was dealing with over 100,000 phone calls, while DVLA [...]
Capita revenue plunges as outsourcing giant hit by contract losses December 17, 2024 Outsourcing firm Capita saw its adjusted revenue drop eight per cent in the first 11 months of the year, as the firm struggled to replace a host of lost contracts. In a trading update, the company revealed that the drop came largely from its experience arm, which fell a whopping 16.3 per cent over the [...]
Office for Value for Money: Can more bureaucracy really improve productivity? November 13, 2024 Public sector productivity has remained the same for 25 years. Can more bureaucracy help it, Paul Ormerod asks.
High-tax, high-spend and little reform: Reeves’ plan is tried and failed September 24, 2024 Reeves says the UK public can trust Labour with its money, but her plan is just a reheated version of one we've already tried over and over again, writes Elliot Keck.
Grenfell-linked firms awarded £350m in public sector contracts since fire September 17, 2024 Companies linked to the Grenfell fire have been awarded over £350m in public sector contracts since the building tragically caught fire seven years ago, a new analysis of public sector contracts has revealed. Figures shared with City A.M. showed that Saint-Gobain, Rydon and Kingspan – which all had connections to the fire – have between [...]
Spending without productivity improvements won’t lead to better public services September 4, 2024 Restoring the differentials in public and private sector pay to those which prevailed in 2010 without quid pro quo increases in productivity is simply stirring up trouble for the future, says Paul Ormerod The decision by the government to stuff money into the bank accounts of the train drivers and junior doctors has been widely [...]