What the FCA scam surge tells us about fraud in 2025 August 29, 2025 When fraudulent actors start posing as the Financial Conduct Authority (FCA) itself, you know the scam problem has entered a new phase. The UK’s chief financial regulator confirmed this week that it has already received nearly 5,000 reports of impersonation scams in the first half of 2025, with almost 500 victims tricked into handing over [...]
Thousands face fines after HMRC misses CGT update August 29, 2025 Tax experts have warned that “tens of thousands” of people could fall foul of penalties this year after tech issues left HMRC’s online filing system unable to properly reflect the recent changes to capital gains tax as implemented in Rachel Reeves’ first budget last year. The chancellor’s Autumn Budget increased CGT rates on disposals of [...]
Sorry Nigel, appointing business leaders to government never actually works August 18, 2025 Taking successful people from the business world and putting them in government sounds like a good idea, but history proves otherwise.
Ransomware ban won’t save councils or NHS without urgent cyber investment July 27, 2025 The UK government’s recent ban on ransomware payments by the public sector is a pivotal moment in cybercrime policy. While hailed as a decisive step, experts caution that without parallel investment in resilience, hospitals, councils, and schools remain dangerously exposed. Announced on 22 June, the policy prohibits pay-outs by NHS trusts, local authorities, and other [...]
From rare bees to miners’ pensions, money is now no object in parliament May 28, 2025 Miners' pensions, indigenous rights, the shrill carder bee - parliament and the public have lost touch with the reality of public spending.
Government AI pushed stalled by old tech May 16, 2025 The UK public sector is facing a digital crisis, with pressure mounting to roll out AI-driven services, enhance citizen engagement, and modernise remote working. But the sector is being dragged back by legacy systems, disconnected platforms, and chronic budget constraints. A new report from CX platform provider 8×8 and Cavell Group analysts has revealed that [...]
If the ONS can’t measure productivity, how are we meant to improve it? April 23, 2025 The ONS's shortcomings are far from trivial, its bad maths is holding back the UK economy, writes Paul Ormerod.
Ministers could cut the number of official bodies that get a say on planning March 10, 2025 Ministers could slash the number of official bodies that get a say in planning decisions in a drive to cut red tape. Officials will consult on removing sport England, the theatres trust and the garden history society from the list of “statutory consultees”, while the scope of others who get to give input is set [...]
Old tech driving NHS and public sector inefficiencies February 26, 2025 According to a recent report, inefficiencies in manual tech processes are adding an extra 30.6m hours of work every week across the UK’s public sector. New research from Appian found that on average, public sector workers lose five hours a week due to delays and inefficiencies, hindering the 6.12m -strong workforce. A survey of 1,000 [...]
Public sector tackles inefficiency with new AI tools January 21, 2025 The government has launched a new digital strategy to modernise public services, using a series of artificial intelligence (AI) tools to fix government inefficiency. The science and technology secretary Peter Kyle announced the initiative following a review which revealed various efficiencies within the government. Daily, HMRC was dealing with over 100,000 phone calls, while DVLA [...]