AI could trigger a PPI level scandal in ‘two weeks’ April 29, 2026 A multi-billion pound scandal like PPI could happen within just “two weeks” as UK finance firms plough ahead with deploying AI despite uncertainty around governance standards, a fresh report has claimed. The UK’s financial services sector faces a “capability gap” when deploying AI, according to a report from regulatory compliance firm Zango. The research pulled [...]
The digital bank revolution is over – and that’s a good thing April 23, 2026 Until it was finally unveiled last month, there was more than a year of will-they-won’t-they speculation in the press over whether Britain’s biggest digital bank, Revolut, would be awarded a banking licence by the UK’s financial regulators. It was a long, drawn-out process – far longer than for most of Revolut’s peers – thanks in [...]
JP Morgan poaches Monzo’s banking officer to head up Chase UK April 17, 2026 JP Morgan has poached a top executive from Monzo to head up Chase UK. The Wall Street giant has hired Kunal Malani, who has served as chief banking officer at Monzo since 2020, to lead its UK-based digital banking service. Malani has had stints at Barclays and HSBC in his retail banking career before heading [...]
Exclusive: Treasury and regulator to hold crunch talks with UK fintech unicorns April 16, 2026 Top fintech bosses will lock horns with Treasury and watchdog officials next week as the industry lobbies for key regulatory reforms, City AM can reveal. Several of the nation’s fastest-growing companies are set to meet City Minister Lucy Rigby on Tuesday as part of a flurry of key summits in UK fintech week. The City [...]
UK’s best bank revealed – and it’s not a bank April 9, 2026 The UK banking sector’s top bank has been crowned – and (spoiler) it’s not a bank. A new report from Forbes and market research firm Statista analysed the global banking system for the world’s top names in the sector. Over 54,000 people were surveyed across 34 countries in 17 different languages between October and November [...]
Revolut follows Starling with AI agent as tech arms race heats up April 9, 2026 Revolut has waded into the AI arms race with the debut of its personal finance assistant as fintech firms race to beef up the tech in their all-in-one super apps. The $75bn digital banking giant has launched AI by Revolut – a financial assistant embedded into its app. The chatbot provides spending insights, investment updates [...]
Barclays’ high street U-turn exposes a divide in British banking April 8, 2026 Bank have ditched the high street over the last decade but is a comeback on the horizon? Samuel Norman explores the changes in this week’s column. In Westminster, the news cycle is never short of drama over U-turns. Subtle tweaks or direct bait-and-switches on policy are batted away by government spokespeople as mere “pivots” as [...]
Monzo ditches US operations after boardroom reshuffle April 1, 2026 UK fintech Monzo has abandoned its ambitions to expand into the US after ailing efforts to crack the market. The digital bank is set to close its accounts for existing customers by June, whilst new customers will stop being on-boarded. The move to shutter US operations will lead to the axing of around 50 employees. [...]
Monzo and Revolut take banking battle to the playground April 1, 2026 Banks are turning their attention to the younger generation and in this week’s column Samuel Norman takes a look at the money to be made with Gen Alpha. The Tooth Fairy is losing her magic touch. After centuries of cultural dominance in the under-the-pillow money market, the primary dealer of calcium-for-cash faces a hostile takeover. [...]
Revolut and Nationwide sharpen swords in battle to bank Britain March 25, 2026 The claws are out in the battle to bank Britain and in this week’s column Samuel Norman takes a look at the latest shots fired from Revolut and Nationwide. If you had ‘Graham Norton sitting on a horse’ on your banking bingo card, congratulations. The BBC chat show host has swapped his famous sofa with [...]