Monzo lost one current account switcher for every two gained in 2025 Banking UK fintech darling Monzo lost one current account switcher for every two it gained last year. The neobank registered just over 20,000 new switchers in the final quarter, but over half of this was offset by the 11,000 thousand outflows. The picture for the final few months of the year mirrors the picture for the [...]
UK’s best bank revealed – and it’s not a bank Banking The UK banking sector’s top bank has been crowned – and (spoiler) it’s not a bank. A new report from Forbes and market research firm Statista analysed the global banking system for the world’s top names in the sector. Over 54,000 people were surveyed across 34 countries in 17 different languages between October and November [...]
Revolut follows Starling with AI agent as tech arms race heats up Banking Revolut has waded into the AI arms race with the debut of its personal finance assistant as fintech firms race to beef up the tech in their all-in-one super apps. The $75bn digital banking giant has launched AI by Revolut – a financial assistant embedded into its app. The chatbot provides spending insights, investment updates [...]
Monzo ditches US operations after boardroom reshuffle April 1, 2026 UK fintech Monzo has abandoned its ambitions to expand into the US after ailing efforts to crack the market. The digital bank is set to close its accounts for existing customers by June, whilst new customers will stop being on-boarded. The move to shutter US operations will lead to the axing of around 50 employees. [...]
Revolut and Nationwide sharpen swords in battle to bank Britain March 25, 2026 The claws are out in the battle to bank Britain and in this week’s column Samuel Norman takes a look at the latest shots fired from Revolut and Nationwide. If you had ‘Graham Norton sitting on a horse’ on your banking bingo card, congratulations. The BBC chat show host has swapped his famous sofa with [...]
Revolut: Inside Nik Storonsky’s $75bn fintech empire still waiting for its crown February 24, 2026 In Revolut’s shiny new Canary Wharf headquarters, the command ‘Get Sh*t Done’ is bolted onto the walls. The unconventional office mantra is a stark reminder of co-founder Nik Storonsky’s acerbic, straight-talking manner that has kept the gas pumping at the UK’s most valuable fintech since it opened for business in 2015. “Whenever a target is set, [...]
Nationwide reigns supreme in bank switch war as Santander falters January 29, 2026 Nationwide maintained its top spot in the tussle for current account switchers in the third quarter of 2025 as the mutual sweetened its offer for new joiners. The building society – which was slapped with a £44m fine in December for failing to flag Covid fraud – secured a net gain of 41,450 switchers after [...]
Monzo outage hits app as digital bank wobbles January 13, 2026 Monzo Bank’s customers were left frustrated after the online bank suffered a widespread app outage, temporarily knocking out key features while core banking services continued to work. Shortly after 3 pm on Tuesday, users across the UK began reporting problems accessing parts of the bank’s app, according to outage-tracking site DownDetector. Reports seemed to spike [...]