Just Eat takes UK AI ordering tool across Europe Tech Just Eat Takeaway is rolling out out its AI voice ordering tool across Europe after launching the feature in the UK earlier this year, as food delivery firms look for new ways to keep customers on their apps. The company has expanded the assistant to Poland, Spain, Austria, Italy, Belgium and Switzerland, alongside its existing [...]
World Cup gives London restaurants and retailers Deliveroo boost Retail England’s World Cup campaign has delivered a boost for restaurants and retailers across London, with new Deliveroo data showing a sharp increase in orders during the Three Lions’ group-stage matches. Exclusive figures shared with City AM show BBQ orders more than doubled across the capital during England’s matches against Croatia, Ghana and Panama, while picnic-related [...]
Gousto puts 290 jobs at risk in warehouse closure Retail Recipe box maker Gousto has put 290 jobs at risk as part of its plans to close a warehouse in Lincolnshire. The company, which delivers food boxes for people to cook meals at home, said it is closing its Lincolnshire base in a bid to keep prices down in a competitive market. Gousto, a rival [...]
Ocado to replace founder Steiner as shares plunge June 22, 2026 The board of Ocado is on the hunt for a successor to its founder and chief executive, Tim Steiner, as the e-commerce group faces up to a rapidly falling share price. The FTSE 250 firm, which offers online shopping and warehouse automation services, confirmed on Monday that it is putting together a succession plan for [...]
Lime trialled fast-food lane that let Deliveroo riders bypass speed limits June 2, 2026 Lime has scrapped a trial that allowed Deliveroo riders to bypass speed restrictions on its rental e-bikes after questions were raised over the policy. The scheme, first reported by London Centric, gave riders using Lime’s new Delivery Pass access to areas where ordinary users would automatically be slowed down by the company’s “turtle mode” system. [...]
Deliveroo takes on the high street in grocery push May 14, 2026 Deliveroo customers will soon be able to shop from multiple shops in a single order and add restaurant items after checkout, City AM can reveal, as the Doordash-owned giant attempts to elbow in on the high street. The takeaway giant’s first new feature, called Bundles, allows users to order from up to three supermarket or [...]
Lime pedals new flat fee pass for London’s delivery drivers April 21, 2026 Lime is piloting a new ‘delivery pass’ in London designed to give the capital’s growing number of food delivery cyclist cheaper access to its e-bike fleet, City AM understands. The new, reduced price package has landed on the app as concerns mount over the proliferation of illegal and unregulated bikes on the city’s streets. The [...]
Just Eat and Autotrader face fake reviews investigation March 27, 2026 Just Eat and Autotrader are among five firms being probed by the competition watchdog as it uses new fake review rules to crack down on businesses. The food delivery firm’s ratings system may have inflated the star ratings of some restaurants and grocers, according to the Competition and Markets Authority (CMA), while the used car [...]
Robots set to replace couriers at Uber Eats November 20, 2025 Uber Eats and Starship Technologies have announced a partnership to deploy autonomous delivery robots across the UK, Europe, and the US, starting in Leeds this December. While the pair have argued the move promises faster, cheaper, AI-powered deliveries, it may also reignite fears over the future of human couriers. Starship, which operates the world’s largest [...]
Uber Eats new tech aims to beat Deliveroo in Christmas delivery war November 6, 2025 The annual Christmas rush, characterised by frantic supermarket dashes and sold-out delivery slots, is undergoing a fundamental change, with on-demand delivery cementing its role as the crucial last-minute lifeline. Uber Eats has laid out its strategy to dominate this market, deploying a heavy suite of new tech aimed at maximising order efficiency and expanding into [...]