AI will ‘destroy and create jobs,’ says HSBC boss May 20, 2026 The boss of Europe’s largest bank has warned that the growth of AI will both “destroy” and “create” new jobs as the banking industry continues to be reshaped in the face of new technology. Georges Elhedery, chief executive of HSBC, warned that the bank’s staff must avoid “fighting us” as it unveiled its latest AI [...]
The Square Mile gets its fourth City Minister – could it soon get its fifth? May 20, 2026 Four City minsters later, in this week’s column Samuel Norman takes a look at the blow to the Square Mile from the latest reshuffle. Also on the agenda: Revolut’s plans for the high net worth faces off with ambitions of incumbents. “Look for the girl with the sun in her eyes…” So goes the lyrics [...]
Klarna swings back to profit after delivering second $1bn quarter May 14, 2026 Klarna has sealed its first quarterly profit since its blockbuster IPO last year as the firm’s cost-cutting pays off. The Swedish fintech unicorn booked a $17m profit in the first quarter of the year, marking a swing from a $90m loss in the prior year. The return to the black was driven by a 44 [...]
Natwest forced to pause AGM after climate protest April 28, 2026 Natwest was forced to pause its annual general meeting on Tuesday following a disruption from climate protesters. The FTSE 100 giant’s chairman Rick Haythornthwaite adjourned the meeting – taking place at Natwest’s Gogarburn headquarters in Scotland – after protesters disrupted his address to shareholders. Campaigners had been calling for a protest vote against Haythornthwaite in [...]
UK’s best bank revealed – and it’s not a bank April 9, 2026 The UK banking sector’s top bank has been crowned – and (spoiler) it’s not a bank. A new report from Forbes and market research firm Statista analysed the global banking system for the world’s top names in the sector. Over 54,000 people were surveyed across 34 countries in 17 different languages between October and November [...]
Monzo and Revolut take banking battle to the playground April 1, 2026 Banks are turning their attention to the younger generation and in this week’s column Samuel Norman takes a look at the money to be made with Gen Alpha. The Tooth Fairy is losing her magic touch. After centuries of cultural dominance in the under-the-pillow money market, the primary dealer of calcium-for-cash faces a hostile takeover. [...]
Revolut and Nationwide sharpen swords in battle to bank Britain March 25, 2026 The claws are out in the battle to bank Britain and in this week’s column Samuel Norman takes a look at the latest shots fired from Revolut and Nationwide. If you had ‘Graham Norton sitting on a horse’ on your banking bingo card, congratulations. The BBC chat show host has swapped his famous sofa with [...]
Revolut profit booms after poaching record customers from high street banks March 24, 2026 Revolut revealed a major boom in its bottom line on Tuesday morning after the fintech giant poached a record amount of customers from its high street rivals. The $75bn digital banking titan posted a 57 per cent surge in group-wide profit to £1.7bn. It came as retail customers expanded by a record 16m as the [...]
Starling on hunt for new chair as Deloitte veteran bows out March 17, 2026 UK fintech Starling is on the hunt for a new chair following the news the firm’s current head would exit later this year. Starling said on Tuesday that David Sproul, the bank’s chair since October 2021, would step down once a successor is appointed. Sproul joined Starling after a near two-decade long career at Big [...]
Oaknorth delays net zero goal as US expansion fuels lending boom March 17, 2026 UK fintech Oaknorth has slapped a ten year delay on its ambition to be a net zero bank as the firm’s expansion across the Atlantic picked up pace. The small business lender said it expects to meet net zero commitments by 2045, as opposed to previous guidance of 2035 set four years ago. Oaknorth said [...]