UK banks differ from US on AI strategy February 20, 2025 Banks in the UK are more likely to focus artificial intelligence (AI) strategy on improving customer experience compared to their US rivals, a new report has revealed. NTT Data’s ‘Intelligent Banking in the Age of AI’ found 52 per cent of UK banks were using AI to enhance customer services, rather than cut jobs. This [...]
UK savers back AI on pensions, but ‘not as a substitute for humans’ February 12, 2025 UK savers are open to artificial intelligence (AI) playing a key role in pension customer support. But, most would rather have a combination of AI and human interaction, rather than a fully automated system. A recent survey by pension scheme provider PensionBee found that of its 1,000 participants, 79 per cent favoured a hybrid approach. [...]
Google parent firm Alphabet drops pledge on using AI tech for weapons and surveillance February 5, 2025 Google’s parent company Alphabet has removed its commitment to avoiding artificial intelligence (AI) applications for weapons and surveillance from its ethical guidelines. The tech behemoth stressed the importance of collaboration between businesses and democratic governments to develop AI that “protects people, promotes global growth, and supports national security.” The revised guidelines were announced in a [...]
DeepSeek: US AI tech giants face ‘Sputnik moment’ which could start new race January 28, 2025 The rapid rise of Chinese AI startup DeepSeek has been described as the US tech sector’s ‘Sputnik moment’ which “may well kickstart a new, even more energetic race”. US tech stocks took a battering yesterday after gaining global attention over its seemingly cheaper AI model which sparked a sell off in shares for its competitors. The sudden [...]
Green belt site near M25 to host Europe’s largest AI data centre January 24, 2025 Plans for Europe’s largest cloud and artificial intelligence (AI) centre near the M25 in Hertfordshire have been approved, in wake of the UK launching its so-called ‘action plan’. The state of art facility will be built near the Elstree substation, 30 minutes from central London, and will span up to two million square feet, carrying [...]