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artificial intelligence (AI)

  • AI in banks? It’s all marketing and FOMO

    Banking

    As banks are rush to beef up their AI capacity Samuel Norman recounts the sentiment shared across the industry at a conference in Copenhagen last week. Like all sectors, banks are chasing the promises of AI. The industry is shrugging off growing fears around job losses and rushing to beef up their AI credentials. Last [...]

    Generative AI technology transforming business insights with advanced data analytics on digital interface
  • ‘Slightly unnerving’: Greene King enlists AI to answer pub phones

    Hospitality

    Greene King has turned to AI-generated assistants to staff its bars as hospitality firms battle to absorb rising costs, City AM can reveal. The Chinese-owned pub chain, one of the UK’s largest, is using a “virtual assistant” named “Charlie” to answer the phone at a number of sites, including in London. The shift to digital [...]

    Bosses at pubs and restaurants have become frustrated with Labour's high tax agenda.
  • AI could trigger a PPI level scandal in ‘two weeks’

    Banking

    A multi-billion pound scandal like PPI could happen within just “two weeks” as UK finance firms plough ahead with deploying AI despite uncertainty around governance standards, a fresh report has claimed. The UK’s financial services sector faces a “capability gap” when deploying AI, according to a report from regulatory compliance firm Zango. The research pulled [...]

    Detailed view of important news event, highlighting key figures in a significant setting, conveying the essence of the art...
  • Snyk founder Guy Podjarny makes surprise return to board after chief executive exit

    April 14, 2026

    The founder of cybersecurity firm Snyk has made a surprise return to the company after the unexpected departure of its chief executive. Guy Podjarny, who founded the firm in London in 2015 before stepping away last year, has made a comeback as a director just twelve months later, company filings show. Snyk did not respond [...]

  • Data centre planning applications rocketed more than 60 per cent in 2025

    January 13, 2026

    Data centre planning applications hit an all-time high in the UK in 2025, City AM can reveal, as investors rushed to gain a foothold in the burgeoning AI market. More than 60 separate planning applications for the construction of new data centres were filed in England and Wales over the course of the year, according [...]

  • Reeves urged to back AI in Autumn Budget to drive growth

    November 25, 2025

    Chancellor Rachel Reeves is under pressure to deliver a decisive push for AI in tomorrow’s highly anticipated Autumn Budget, with industry leaders calling for billions in investment, thousands of jobs, and a clear roadmap for UK growth. The government has already attracted more than £78bn of private investment in AI, with a further £24.25bn committed [...]

  • Anthropic: UK staff get eye-watering sums at AI giant

    October 9, 2025

    US AI giant Anthropic is paying its UK staff eye-watering financial packages as it attempts to build a foothold in this country. The business, which only launched in the UK at the start of 2023, increased its headcount from six to 43 in 2024 while its staff costs rocketed from £3.6m to £24m. Its wage [...]

  • Like Covid, we ignore AI exponentials at our peril

    September 17, 2025

    The Notebook: Where the City’s movers and shakers have their say. Today, it’s Marc Warner, chief executive of AI firm Faculty It’s February 2020. A little known disease called coronavirus is spreading exponentially. It seemed early to act – but before long, the NHS risked being overwhelmed and lockdown was unavoidable. It’s almost a cliche [...]

  • One in ten UK banking jobs at risk from AI

    August 27, 2025

    Bankers across the UK could be on the chopping block as the industry piles billions into AI. The push into the modern tech will put some 27,000 roles at risk – representing ten per cent of the UK banking sector’s workforce.  By 2030, banks across the country will have piled over £1.8bn into generative AI [...]

  • Younger Brits turn to AI for financial advice

    August 21, 2025

    Brits are increasingly turning to AI tools to access financial tips as the “advice gap” grows wider. Two thirds of people are either considering or already using AI tools to gather personal finance advice, new research from financial comparison platform Finder has found. Two in five people opted to use generative AI, such as ChatGPT [...]

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