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ai ambitions

  • From mild to wild: What impact will AI have on banking jobs? 

    Banking

    Top banking bosses have issued their AI verdict after Standard Chartered stunned the sector with plans for sweeping job cuts last month. In this week’s column Samuel Norman looks at whether a reckoning could be on the horizon. The big-name banker must have known how the conversation would go when he arrived for lunch with [...]

    Standard Chartered CEO Bill Winters at an event, wearing a suit, speaking into a microphone against a corporate backdrop.
  • ‘It will reduce jobs’ – Jamie Dimon sounds off on AI’s impact on banks

    Banking

    One of the world’s leading financial figures has warned AI will inevitably lead to a cut in jobs amid growing jitters around the impact the new tech will have on the banking sector. Jamie Dimon – the top boss of America’s largest bank, JP Morgan – said: “I think [AI] will reduce our jobs down [...]

    Jamie Dimon caution echoes a recent alert from the Bank of England’s Financial Policy Committee (FPC) on Wednesday, which highlighted stretched valuations in AI-focused tech companies.
  • AI will ‘destroy and create jobs,’ says HSBC boss

    Banking

    The boss of Europe’s largest bank has warned that the growth of AI will both “destroy” and “create” new jobs as the banking industry continues to be reshaped in the face of new technology. Georges Elhedery, chief executive of HSBC, warned that the bank’s staff must avoid “fighting us” as it unveiled its latest AI [...]

    Elhedery has quickly made his mark at HSBC with a major restructuring of its global operations.
  • AI in banks? It’s all marketing and FOMO

    May 13, 2026

    As banks are rush to beef up their AI capacity Samuel Norman recounts the sentiment shared across the industry at a conference in Copenhagen last week. Like all sectors, banks are chasing the promises of AI. The industry is shrugging off growing fears around job losses and rushing to beef up their AI credentials. Last [...]

  • Exclusive: Lloyds in tie-up with Google to build AI agents

    April 30, 2026

    Lloyds Banking Group has formed a tie-up with Google as the financial services giant sets its sight on building its own AI agents, City AM can reveal. The blue-chip lender is leveraging Google Cloud – the tech giant’s suite of computing services – and the bank’s existing Large Language Model to create a new internal [...]

  • Barclays and Lloyds picked for City watchdog’s AI live testing

    April 21, 2026

    Barclays has joined the second cohort of firms selected by the UK’s financial watchdog to get a safe run at testing AI as banking giants battle to bulk up their tech capacity. The FTSE 100 constituent will join its peer Lloyds Banking Group – which will be represented by its subsidiary Scottish Widows – as [...]

  • Allica Bank goes ‘turbo’ on AI as profit and loan book swells

    April 15, 2026

    Small business lender Allica Bank has revealed a major bump to its bottom line after the bank’s loan book ballooned over the last year. The neobank – which became one of the UK’s latest fintech unicorns this year – recorded a 23 per cent rise in pre-tax profit at £36.9m, compared to £29.9 million in [...]

  • European banking jobs face AI reset ‘not mass job losses – for now’

    April 10, 2026

    European banking jobs are in line for a boost from AI despite widespread fears the integration of new tech will trigger mass layoffs, according to fresh analysis. The headcount at the top lenders is expected to get a four per cent average uplift, analysts from Bloomberg Intelligence said in a new note. The increase is [...]

  • Revolut follows Starling with AI agent as tech arms race heats up

    April 9, 2026

    Revolut has waded into the AI arms race with the debut of its personal finance assistant as fintech firms race to beef up the tech in their all-in-one super apps. The $75bn digital banking giant has launched AI by Revolut – a financial assistant embedded into its app. The chatbot provides spending insights, investment updates [...]

  • Bank of England: We can’t eliminate bias in AI

    March 16, 2026

    A top boss at the Bank of England has warned the use of artificial intelligence programs will never be bias-free and instead users must be aware of the risk. Jem Davis, chief compliance officer at the Bank of England, said: “My view is you’re probably not going to be able to eliminate bias completely, but [...]

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