OpenTable launches AI concierge, but do we really need a bot to book dinner? September 23, 2025 OpenTable has launched Concierge, its new generative AI assistant, or ‘agent,’ designed to give diners instant insights across more than 60,000 restaurants worldwide. From menu details and dietary options to opening hours, the assistant aims to streamline the often frustrating process of restaurant research. But in an era of sweeping automation, is AI really the solution [...]
Two in five financial services firms lack safe AI controls September 11, 2025 As the financial services industry piles billions of pounds into artificial intelligence (AI), firms are lacking adequate measures to maintain safe usage, according to new figures. Fresh data from Big Four accountancy giant EY reveal 26 per cent of companies have no or limited controls in place to ensure AI systems adhere to laws and [...]
UK firms race into AI as Peter Kyle urges regulators to keep pace September 5, 2025 Tech consultancy firm Capgemini has urged that, despite businesses racing to roll out generative artificial intelligence (genAI), most remain aptly unprepared for the governance challenges it will bring. This warning comes just as the UK government leans on the technology to sharpen its competitive edge and cut red tape. The French consultancy’s AI survey, published [...]
One in ten UK banking jobs at risk from AI August 27, 2025 Bankers across the UK could be on the chopping block as the industry piles billions into AI. The push into the modern tech will put some 27,000 roles at risk – representing ten per cent of the UK banking sector’s workforce. By 2030, banks across the country will have piled over £1.8bn into generative AI [...]
Databricks rides AI boom to $100bn after new funding August 20, 2025 Analytics platform Databricks has sealed a fresh funding round that is set to catapult its valuation over $100bn. The data and AI heavyweight has signed a term sheet for Series K Funding – a type of advanced, late-stage financing – which is expected to close shortly. Whilst details of the raise have not been disclosed [...]
The five fintech segments to watch August 18, 2025 Global fintech funding slumped to its worst half-year in five years in the first six months of 2025. Investment reached $44bn (£32.47bn), falling from $54.2bn the year prior, whilst the number of deals fell from 2,376 to 2,216. Weak investment in the three months to June 31 2025, hurt the headline figures, with just $18.7bn [...]
UK workers feel uncomfortable being managed by AI August 12, 2025 Less than a third of UK workers are comfortable being managed by an AI Agent, according to new research shared exclusively with City AM. New research from Workday found that more than three-quarters of UK organisations are moving to implement AI Agents in everyday management functions, with 40 per cent actively rolling out AI agents, 25 [...]
Context is king when it comes to AI July 24, 2025 AI tools won’t unlock real value or recurring revenue until they can automatically understand user context — turning today’s “vibe-driven” hype into tomorrow’s invisible, truly useful infrastructure, says Lewis Liu There’s a funny TikTok/Instagram meme going around, clearly targeted at people like me, where a male influencer interviews attractive women asking, “What’s most attractive about [...]
Firms eye $450bn agentic AI prize, but trust is tanking July 16, 2025 Companies are eyeing a projected $450bn (£336bn) economic windfall from agentic AI by 2028, but few are adequately equipped to get there. New research from Capgemini found that the overwhelming majority of business leaders – 93 per cent – believe that scaling AI agents in the next 12 months will deliver a competitive ege. Yet [...]
AI browsers are about to become your biggest problem July 15, 2025 When AI agents – computer programs that use AI to do tasks and reach goals by themselves for a person or another system – become the default way people navigate the internet, the value chain will be rerouted, says Paul Armstrong very business that depends on digital reach is about to face a visibility crisis. [...]