Brits sound alarm on branch closures as Lloyds and Natwest shutter sites Banking Over half of Brits struggle to speak to a real person when they need support, fresh research shows, underscoring the challenge facing banking customers as more top lenders shutter their branches. Research from credit information service CRIF showed six in ten consumers were unable to get the support required due to bank branch closures. This [...]
New access to cash rules kick in for UK banks and building societies Banking New rules from the UK's financial regulator to ensure access to cash have come into force, handing new powers to local communities and placing stricter requirements on banks looking to close branches.
Banks must ensure access to cash when closing branches under new FCA rules Banking Banks and building societies looking to close branches will have to weigh up whether residents are able to access cash under new rules announced by the City watchdog today. Starting from 18 September, banks will have to assess whether closing local bank branches or ATMs leaves communities without adequate access to cash. Where significant gaps [...]