ANALYST VIEWS: WHAT DO OFCOM’S FINDINGS MEAN FOR CONSUMERS?
ED RICHARDS | OFCOM
Ofcom’s research shows that average speeds have increased, which is good news. But actual speeds are often much lower than many of the advertised speeds which makes it essential that consumers are given information which is as accurate as possible at the point of sale.
RICHARD HUNTER | HARGREAVES LANSDOWN
The fact that Ofcom has identified this is a major step in the right direction. We saw something similar with roaming charges for mobile phones which were later capped. Ofcom’s code of conduct should bring these companies into line and help to penalise ongoing offenders.
MIKE JEREMY | DANIEL STEWART
After years of underinvestment the UK has learned to accept mediocrity in its broadband. There are huge regional and local discrepancies in broadband speed even amongst the better providers. What we don’t have is any redress – it’s very difficult to prove whose fault slow connections are.