Revolut chatbot goes rogue by charging users to cancel subscription Fintech Revolut’s chatbot has threatened to charge customers who wanted to cancel their premium subscription because a key membership perk was reduced, City AM understands. The digital bank’s automated assistant – formerly known as Rita, or ‘Revolut’s Intelligence Troubleshooting Assistant’ – has ordered customers to pay a break fee when they requested to cancel their subscription. A [...]
Revolut takes flight with launch of new airport lounges Fintech Revolut is planning to build up its physical presence in Europe with the launch of its own airport lounges. The digital banking giant has said from next year it will begin rolling out premium lounges across its priority markets. The London-based group has picked Copenhagen Airport for the 2027 debut, which Hadi Nasrallah, director of [...]
‘Number 10 North’ is no more than a gimmick Opinion Number 10 North has been designed to attract headlines without having been put under any real scrutiny, writes Eliot Wilson.
Flexible offices to comprise a fifth of London market by 2030 November 13, 2025 A fifth of London’s offices will be made up of co-working sites by as soon as 2030, in a further sign of the extent to which the pandemic-induced shift in working patterns is reshaping the capital’s commercial property market. So-called ‘flex’ spaces currently represent just 12 per cent of the total London office market, but [...]
Forget WeWork and Airbnb: inside the company nailing remote working July 10, 2025 From the Summer issue of City AM The Magazine: inside the remote working company appealing to a new generation of digital nomads Rows upon rows of cookie-cutter houses fill the boujee neighbourhood of Abbot Kinney in Los Angeles. In front of one, a basketball hoop stands by a double garage. It looks like all the [...]
Pisces: FCA’s private stock market will worsen FOMO investing June 5, 2025 The FCA's new private stock market Pisces comes into force today, but Carrie Osmon warns the framework risks worsening FOMO investing.
Wework hopeful of revival amid growth in demand for flexible workspaces April 22, 2025 Embattled office company Wework is hopeful of a revival after reporting a jump in demand for flexible workspaces in London. The New York-based business, which collapsed in November 2023 before emerging from bankruptcy last year, said its on-demand bookings – a pay-as-you-go membership option – rose by 30 per cent in London compared to the [...]
After Allbright, is there a future for women-only members clubs? February 14, 2025 Allbright is just the latest women's members club forced to shut up shop in London, which begs the question: do women even still want them?
Britain will miss out on the AI revolution unless it recalibrates attitudes to risk February 13, 2025 Britain is well-placed to be at the forefront of AI breakthrough but for one thing: its deep-seated culture of risk aversion. To foster a more entrepreneurial culture, there are three things the UK should do, says Lewis Z Liu The UK has a unique set of advantages to lead the AI revolution. It boasts world-class [...]
Wework: UK firm owes almost £840m to bankruptcy-hit US owner November 28, 2024 The UK arm of troubled US co-working startup Wework lost almost £150m in the year before its parent company filed for bankruptcy. The division suffered a pre-tax loss of £147.9m in 2023, according to newly-filed accounts with Companies House. The latest figure comes after the arm racked up a pre-tax loss of £122.6m in 2022. [...]