Trainline calls for better delay repay after passengers lose out on £80m Business London listed ticketing app Trainline has launched a new campaign urging the government to improve delay repay compensation after consumers lost out on millions. Rail passengers are missing out on an estimated £80m in compensation for journeys each year, with the “bureaucratic and inconsistent claims” process being too frustrating for passengers to navigate while preventing [...]
South Western Railway performance nosedives after nationalisation Transport and infrastructure Performance at South Western Railway has plummeted in the months since it became the first network to be brought under state ownership, piling fresh scrutiny on the government’s nationalisation drive just days after it announced the lines that will be taken public next. Delays and cancellations both rose sharply over the three months after it [...]
London Waterloo: Disruption after major signalling failure Transport and infrastructure A major signalling failure at London Waterloo has caused severe disruption, with trains unable to use 14 platforms at the station, according to a rail company. South Western Railway (SWR) asked customers not to travel on its services on Monday morning in a statement posted on social media. Passengers have been told that they will [...]
South Western becomes first rail service renationalised under Labour May 25, 2025 The government’s renationalisation of rail services has started as trains operated by South Western Railway (SWR) were taken into public control. Transport Secretary Heidi Alexander, who travelled on the first renationalised departure from London Waterloo, said it was “a new dawn for our railways”. SWR was previously owned by Firstgroup and MTR Corporation, but is [...]
South Western Railway, C2C and Greater Anglia to be nationalised in 2025 December 4, 2024 SWR will come under state ownership in May, followed by C2C and Greater Anglia in July and autumn 2025, respectively.
New £1bn South Western Railway fleet to launch after just five years of delay November 28, 2024 The Arterio trains are five years behind schedule due to a protracted dispute with unions over its safety, and a number of seperate faults.
Tribunal approves Stagecoach £25m settlement in train fare class action May 13, 2024 Stagecoach South Western Trains have agreed to pay a class action up to £25m in settlement, bringing an end to its five year dispute.
Fresh train strikes to disrupt commuters in May as drivers walk out again April 22, 2024 Train drivers at 16 rail companies will launch another series of one-day strikes in May, it has been announced.
Anatomy of a snack trolley: ‘Why is there always flapjack?’ April 11, 2024 Who decides what you eat when you fly or catch a train? Amelia Tait goes in search to the answer to the big question: 'Why always flapjack?'
London commuter chaos as spate of rail track faults and Tube issues cause delays November 30, 2023 Rail commuters suffered disruption on Thursday morning as several major routes were disrupted by a series of infrastructure failures. Great Western Railway and Elizabeth line services between London Paddington and Reading were being forced to run at a reduced speed due to a broken rail, which was expected to cause delays throughout the day. The [...]