E.On, Good Energy and Octopus cough up millions in compensation payments for bill delays Gas and electricity firms E.On Next, Good Energy and Octopus Energy have paid £8 million over compensation failures for delays in producing final bills when customers switch, regulator Ofgem has announced. The energy watchdog said more than 100,000 households were affected after the three suppliers either missed or delayed compensation payouts that were due when they did [...]
National Grid needs ‘tens of billions’ to hit net zero goals, boss warns ENERGY Britain’s electricity network needs tens of billions of pounds of investment to hit net zero goals, National Grid boss John Pettigrew has warned. The chief executive said the grid required significant cash but investment would lower bills. Pettigrew told the Sunday Times: “There’s a real opportunity here… infrastructure investment over time will reduce the UK’s [...]
AI doing the work of over 200 people at Octopus, chief executive says Artificial intelligence Octopus Energy customers are more satisfied with AI bots answering their emails than humans, the energy provider’s chief executive revealed on Monday. Writing in the Times newspaper, the energy company’s chief executive, Greg Jackson, said the technology was doing the work of 250 people by answering customer emails and had received a 80 per cent [...]
National Gridlock: Octopus calls for queue jumping to meet energy goals May 4, 2023 Octopus Energy Generation has unveiled a five point plan to speed up connections for new renewable projects to the grid.
Octopus Energy wades into Asian markets with seven-figure solar farm investment April 5, 2023 Sustainable energy supplier Octopus Energy has announced its first ever investment into Asian renewables generation.
British Gas owner Centrica would STILL have lost Bulb case even without ‘undue delay’, court docs show April 3, 2023 Centrica would have seen its legal challenge over Octopus' deal refused even without the "undue delays," court documents show.
British Gas, Scottish Power and E.On LOSE High Court row over handling of Bulb sale – but it might not be over yet March 31, 2023 Three major energy suppliers have lost their High Court challenge over the Government’s handling of the sale of collapsed energy firm Bulb. Scottish Power, British Gas and Eon claimed an “unfair sale process” led to decisions “to commit billions of pounds of taxpayer money to facilitate the acquisition of a failed business” by rival firm [...]
NAO questions Octopus’ finances after Bulb takeover – but deal will save the taxpayer money March 29, 2023 The UK’s public spending watchdog has raised concerns over Octopus' “weaker financial position than its rivals” following its takeover of Bulb.
Billions could be saved by building a flexible electricity system March 22, 2023 The UK could be saving around £17bn every year if it builds a flexible electricity system, MPs have been told.
Octopus pledges €1bn to boost France’s green energy market with one million customer target March 13, 2023 Octopus has announced plans to further expand its investment strategy in France with a billion euro spending pledge.