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Insurance

  • Vertu Motors lands multi-million payout from JLR cyber-attack

    Markets

    Vertu Motors has landed a multi-million pound payout after suffering from the disruption caused by a cyber-attack at Jaguar Landrover. The AIM-listed car dealership said it was able to agree a £3.9m business interruption claim from its insurers after the attack “disrupted JLR vehicle supply, parts availability and connected systems used by JLR franchised retailers.” [...]

    Breaking news scene with reporters gathering outside a corporate office building, covering a developing business story.
  • Lloyds hit with highest FCA complaints as finance firms fork out £240m

    Regulation

    Lloyds Banking Group led the pack as the most complained about financial services group in the second half of 2025 as the industry forked out a near-quarter of a billion pounds to dissatisfied customers. Across its subsidiaries, the FTSE 100 giant was hit with a storm of 187,516 grievances to the UK’s financial watchdog in [...]

    The FCA has appointed Liam Coleman interim chair of the FOS.
  • End of the runway for Gatwick as top court kicks out insurance lifeline 

    Legal

    Gatwick Investment’s appeal against insurance giant Liberty Mutual has been struck down over whether insurers can deduct government furlough payments from business claims.  The Supreme Court ruled that insurers do not have to pay an estimated £1bn to the hospitality and leisure companies involved in the case that suffered financial losses during the pandemic because [...]

    Gatwick Airport hotel exterior with modern architecture, welcoming entrance, and surrounding lush green landscaping
  • Admiral CEO attributes FTSE giant’s staff retention to share awards scheme

    April 22, 2026

    FTSE 100 insurance giant CEO Milena Mondini tells senior reporter Maria Ward-Brennan that Admiral’s share awards plan has significantly contributed to staff retention. Admiral Group stands out as one of the UK’s most successful insurance companies, with an internal focus on staff retention and employee happiness. CEO Milena Mondini told City AM, “We wanted people [...]

  • JP Morgan poaches Monzo’s banking officer to head up Chase UK

    April 17, 2026

    JP Morgan has poached a top executive from Monzo to head up Chase UK. The Wall Street giant has hired Kunal Malani, who has served as chief banking officer at Monzo since 2020, to lead its UK-based digital banking service. Malani has had stints at Barclays and HSBC in his retail banking career before heading [...]

  • New insurance products for female sports stars must cover fertility care

    April 12, 2026

    With changes to insurance products for female sports stars incoming, Dr Mireia Galian says women can’t be undermined though a lack of consideration for fertility support Maintaining good health and wellbeing goes hand in hand with performance for elite athletes. But for women, there’s an added layer. Women’s health and biology – such as natural [...]

  • Jet fuel crisis sparks rush for travel insurance as airlines warn of Summer cancellations

    April 7, 2026

    Interest in travel insurance has spiked over the last month after airline bosses warned of cancelled flights amid shortages of jet fuel due to the ongoing energy crisis. Thousands of flights have been cancelled, and more cuts are planned, as global airlines struggle with surging fuel costs and supply issues caused by the war in [...]

  • Bond traders: Bank of England gilt shake-up would ‘concentrate risks’ in market meltdown

    April 2, 2026

    Bank of England plans to reduce the bond market’s vulnerability to a Liz Truss-style crash would fail to improve financial stability and could make stress points worse, according to gilt traders and hedge funds polled by the Bank. Responses to the central bank’s plans to overhaul its regulation of the gilt repo market showed market [...]

  • EY’s legal provisions balloon 300 per cent as audit battles mount

    March 27, 2026

    Big Four giant EY has reported a surge of over 300 per cent in its legal provisions, as the firm grapples with the fallout of high-profile audit failures and regulatory crackdowns. According to the firm’s latest results on Companies House, EY didn’t just add a small buffer; it added £188m in new claims-related charges in [...]

  • Lloyd’s profits surge as Tiernan charts course for ‘efficiency’ era

    March 19, 2026

    Lloyd’s of London has reported a pre-tax profit of £10.6bn, over a 10 per cent increase from the previous year, as its chief executive launches its new five-year strategy.  Its gross written premiums climb to £57.9bn, up over 4 per cent. This was driven by volume growth as new syndicates joined the market; however, for [...]

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