Tesco creates 16,000 new permanent roles after online shopping boom August 24, 2020 Tesco will create 16,000 new permanent roles as it grows its online business to keep up with the surge in demand for home deliveries. The supermarket said this morning that most of the roles will be filled by temporary workers taken on during the coronavirus lockdown. The roles will include 10,000 pickers to assemble customer [...]
Talktalk worst performing broadband provider for customer satisfaction August 21, 2020 Talktalk was the worst performing broadband provider for customer satisfaction last year, according to the latest research by the UK telecoms watchdog. A survey by regulator Ofcom found that overall satisfaction levels among Talktalk customers were lower than average, with an approval rating of 78 per cent. Customers were also less satisfied than average with [...]
Amazon expands Morrisons range as it beefs up grocery deliveries August 19, 2020 Amazon today said it will offer the full range of Morrisons products for delivery as the ecommerce giant ramped up its presence in the UK grocery market. The strengthened deal means Morrisons customers will be able to do their full shop through the main Amazon website. Amazon Prime customers will be offered free same-day delivery [...]
Amazon to create 3,500 new jobs as it plots return to office August 18, 2020 Amazon today unveiled plans to create 3,500 new jobs as it gears up to return to office life with an expanded physical presence across the US. The new corporate jobs will be based in the ecommerce giant’s tech hubs in Dallas, Detroit, Denver, New York, Phoenix and San Diego. Amazon said it plans to invest [...]
Supermarket visits fall on coronavirus face mask rules August 18, 2020 British shoppers paid fewer visits to supermarkets in the wake of new rules making face masks mandatory, new data has revealed. The number of visits to UK supermarkets was 2m lower than expected in the week after the rule was adopted, according to Kantar. Charlotte Scott, Kantar’s consumer insight director, said the decline showed people [...]
Ranked: Monzo and Starling top list of best UK banks August 17, 2020 Digital fintechs Monzo and Starling are better than traditional banks at providing the best service to personal banking customers, according to a recent survey. The Competition and Markets Authority (CMA) conducted a survey of around 1,000 customers of each of the 19 largest personal current account providers in Britain to rank the best and worst [...]
The City View: City A.M. co-founder Lawson Muncaster on returning the newspaper to print August 17, 2020 Subscribe to The City View Podcast: Apple / Google / Spotify / RSS In this episode Christian is joined by Lawson Muncaster, co-founder and managing director of City A.M., to discuss the challenges posed by the last five months and the decision to return to print for Monday 7 September. Lawson discusses how the company adapted to survive; what life could look [...]
Tesco introduces free delivery as it prepares to confront Amazon August 16, 2020 Tesco will introduce free delivery in its latest bid to head off Amazon’s attempt to muscle in on the British grocery market. Tesco boss Dave Lewis today told the Sunday Telegraph that the supermarket will add free delivery to its Clubcard Plus loyalty scheme. It comes after the technology giant announced last month it would [...]
Fuel prices rise for second consecutive month as oil price steadies August 4, 2020 The average price of petrol and diesel rose for the second consecutive month in July, adding nearly £2 to a fill up, according to RAC Fuel Watch data. The second consecutive month of price rises means unleaded is now 7p a litre more expensive than it was at the end of May, while diesel is [...]
Business rates aren’t fit for purpose but Rishi Sunak’s digital tax is a sticking plaster, not a solution July 30, 2020 Long before the coronavirus pandemic, our high streets were struggling. Faced with the rise of online sales, many well-known retailers were either closing stores, entering a form of insolvency known as a company voluntary arrangement (CVA), or falling into administration. The oft-quoted analysis of this demise was that the costs of running a physical store [...]