Exclusive: Lloyds and Barclays bleed millions in complaint fees July 7, 2025 Lloyds and Barclays were among top UK banking giants paying millions to the Financial Ombudsman Service (FOS) in administrative fees in the last year. The banking industry’s ‘Big Six’ – Barclays, HSBC, Lloyds Banking Group, Natwest, Santander and Nationwide – paid the FOS a combined £38.8m in admin fees for the year ending March 31. [...]
British banking chiefs take a leaf from Elon Musk’s DOGE July 4, 2025 The chiefs of the UK’s Big Four banks are taking a leaf out of the Elon Musk playbook in their strident bid to slash costs. Natwest’s Paul Thwaite, Lloyds’ Charlie Nunn, HSBC’s Georges Elhedery and Barclays’ CS Venkatkrishnan are in the midst of major cost-cutting endeavours that bear similarities to Musk’s Department of Government Efficiency [...]
Why did Santander buy TSB? July 3, 2025 Santander might have hoped its takeover of TSB would make waves across the banking industry, but analysts have dubbed it a more modest splash. The deal, which is set to be worth £2.9bn when closed in 2026, will add TSB’s five million customers, £34bn in mortgages and £35bn in deposits to Santander’s portfolio as well [...]
Mark Kleinman: BP risks being left a Shell without new chair July 3, 2025 BP risks being left a Shell without new chair A not-so-supermajor? Speculation about a Shell tilt at BP to establish a £200bn oil and gas behemoth has been running wild since a Bloomberg News report in May that the Anglo-Dutch group was “studying” such a move. Last week, that speculation lurched into overdrive, when the [...]
British banks shed workers at fastest pace since 2018 July 2, 2025 British bankers were on the chopping block in 2024 as UK lenders marked the steepest drop in headcount since 2018 amid an industry-wide digital push. Total employee numbers at British lenders slumped 5.25 per cent to 580,371, falling to the lowest number in a decade. Standard Chartered and HSBC made the biggest culls at 4.5 [...]
Exclusive: Revolut, Octopus mull joining Pisces July 2, 2025 Revolut, Octopus and Oaknorth are among billion-pound businesses weighing joining the new Pisces private stock market after being courted by prospective operator London Stock Exchange Group, City AM can reveal. The fast-growing firms were part of a group of around two dozen major businesses who attended a private conference hosted by LSE boss Julia Hoggett [...]
Santander snaps up TSB Bank for £2.9bn July 1, 2025 Santander UK has acquired high street bank TSB in a landmark £2.9bn deal that will significantly beef up the lender’s market share. The bank’s bid for an all-cash takeover from its Spanish peer Banco Sabadell values TSB at five times its expected 2026 net income. TSB will add five million customers, £34bn in mortgages and [...]
Andrew Bailey warns investment delays hitting UK growth July 1, 2025 Bank of England Governor Andrew Bailey has warned firms are delaying investment plans due to global turmoil, damaging the UK’s economic growth prospects. Markets have restabilised since April when President Trump’s sweeping tariffs threatened to damage international trade while oil prices have fallen since a short-lived conflict between Iran and Israel. But Bailey has warned [...]
National wealth fund boss slams banking industry’s risk appetite June 30, 2025 The boss of the National Wealth Fund has blasted the banking industry’s risk appetite and cited the lack of risk-taking as the reason for waning growth figures. Speaking at City Week on Monday, John Flint, the chief executive of the newly-established government body, said: “The banking system is very heavily regulated and in the best [...]
Barclays seeks to appeal Ombudsman motor finance ruling June 30, 2025 After losing a court battle in December to challenge a decision by the Ombudsman regarding motor finance, Barclays is back in court this week to appeal