By: Samuel Norman

Senior City Reporter Samuel is a Senior City Reporter covering banking and fintech as well as stories on capital markets and economics. He also leads on City AM's morning liveblog from 7am everyday. He has previously written for the Daily Mail and The i Paper and worked for Sky News as an election stringer. He enjoys writing in-depth analysis of major blue-chip firms and start-ups and also industry trends. He can be contacted at samuel.norman@cityam.com and posts on LinkedIn and X at x.com/samnormanwrites.

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Banks ombudsman fights for relevance amid Treasury crackdown

August 18, 2025

The Financial Ombudsman Service is battling against a litany of obstacles as the government looks to “fundamentally” change its regulatory makeup. The organisation was rocked earlier this year by a leadership crisis following the abrupt departure of chief executive Abby Thomas in February. A Treasury Committee report, published in July, revealed Thomas had been dismissed [...]
The five fintech segments to watch

August 18, 2025

Global fintech funding slumped to its worst half-year in five years in the first six months of 2025. Investment reached $44bn (£32.47bn), falling from $54.2bn the year prior, whilst the number of deals fell from 2,376 to 2,216. Weak investment in the three months to June 31 2025, hurt the headline figures, with just $18.7bn [...]
Market ‘overreaction’ damaged LSEG’s valuation, analyst says

August 15, 2025

The London Stock Exchange Group (LSEG) has faced a valuation battering after a market “overreaction” to woes in its desktop analytics division, one analyst has said. LSEG has lost £8bn in market valuation so far in the third quarter, as concerns spiked over its Workflows business, which provides software and desktop solutions for financial professionals. [...]
Thames Water’s cash crunch intensifies as bailout rumours swirl

August 15, 2025

Thames Water faces a race against time to avoid collapse even after securing a short-term cash injection. The UK’s largest water company is set to run out of money as soon as September 2026 should it fail to secure a financial lifeline in the form of a recapitalisation deal. The utility company said the second [...]
Klarna’s losses worsen as provisions jump ahead of IPO

August 14, 2025

Buy now, pay later giant Klarna reported a surge in losses for the second quarter as provisions for possible bad loans climbed higher. The Swedish fintech unicorn posted a 64 per cent jump in provisions to $174m (£128m), up from $106m for the same period in 2024. This helped offset revenue growth of 20 per [...]
Secure Trust Bank: Deposits hit record high as loan book swells

August 14, 2025

Specialist lender Secure Trust Bank posted a bumper first half of the year after customer deposits smashed a record high and lending balances swelled. The firm recorded a 8.2 per cent increase in deposits to £3.5bn whilst net landing balances grew 6.1 per cent to £3.8bn. This helped drive an over 30 per cent jump [...]
Aviva’s profit soars ahead of merger with Direct Line

August 14, 2025

Aviva posted a profit jump for the first half of the year after strong growth across its wealth and insurance divisions. The company’s operating profit climbed 22 per cent to just north of £1bn – topping the £875m netted in the first half of 2024. This comes after Aviva completed its £3.7bn takeover of rival [...]
City watchdog sacked 12 for misconduct amid crackdown on firms

August 13, 2025

The Financial Conduct Authority sacked 12 workers as a result of misconduct allegations, City AM can reveal. Official figures show nearly 40 members of staff were formally disciplined by the City watchdog between 2022 and 2024 due to misconduct. A dozen of these were dismissed from their post with 10 handed a “final written warning”. [...]
Zilch hikes provisions amid ‘record year’ for customer growth

August 13, 2025

UK fintech Zilch raised its provisions for losses in the last year as demand for buy now, pay later services ballooned. The London-headquartered firm raised provisions for credit losses – funds set aside to cover estimated losses from failed repayments – to £27.4m – a 116 per cent jump from £12.7m the year prior. Credit [...]
Shoe Zone shares booted as Labour’s budget tax raid weighs

August 13, 2025

Footwear retailer Shoe Zone has slashed its profit target in half for the full-year citing an overhang from Rachel Reeves’ 2024 Autumn Budget. The London-listed firm said in a trading update on Wednesday it expects pre-tax profit for the financial year ending September 2025 to be around £2.5m. This marks a stark drop from previous [...]

Manchester United accused of banning loyal fans to make space for big-spending tourists

Manchester United accused of banning loyal fans to make space for big-spending tourists

Will Ibai take home a Toast the City Award?

By: Samuel Norman

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