‘How long can the pain continue?’ Consumer confidence falls again April 23, 2026 Consumer confidence has fallen to its lowest level in more than two years, as fears grow that the UK economy could be ravaged by soaring inflation caused by the Iran war. A closely-watched survey conducted by research firm GfK found consumer confidence dropped by four points to -25 in April. The index is another warning [...]
Robert Dyas losses double as Dragons Den star eyes turnaround April 23, 2026 Robert Dyas saw its loss double last year as Dragons Den star Theo Paphitis attempts to reverse the fortunes of the struggling hardware retailer. The company’s pre-tax loss widened to £4.7m last year, more than double its previous £2.3m setback, according to previously unreported Companies House filings. Former Dragons Den magnate Theo Paphitis announced last [...]
Next boss Simon Wolfson takes record £7.4m pay packet April 17, 2026 Next boss Simon Wolfson took home a bumper £7.4m pay packet last year, as his best-ever pay day could be beaten by next year’s £9.3m – if the firm meets growth targets. Wolfson’s total pay soared from £4.9m the year before, as he took £967k in basic pay and more than £6m in bonuses. The [...]
Forget Oasis, dynamic pricing could be coming for your weekly shop April 17, 2026 The rise of big data means dynamic pricing is easier to implement. Paul Ormerod asks what this could mean for consumers's everyday shopping.
Original Factory Shop closes all stores amid collapse April 16, 2026 The Original Factory Shop has closed all 137 stores and its head office, after the retailer collapsed into administration amid growing industry fears over weak consumer confidence and high taxes. The discount department store was put into administration along with Claire’s Accessories earlier this year, as private equity firm Modella Capital said government policy was [...]
Hermès and Gucci shares tank in ‘dismal’ week for luxury brands April 16, 2026 Investors have fled from leading luxury stocks like Hermès and Gucci this week after they revealed tumbling sales as a result of the Iran war. The market was quick to respond to the poor results from several top fashion houses, as doubts swirl around the Middle East’s role as a key market for luxury brands. [...]
OK computer: will AI be telling you how to shop? April 14, 2026 Hyped as a “seamless” user experience and an opportunity for retailers to access “hundreds of millions” of consumers via ChatGPT, OpenAI walked back from its Instant Checkout shopping function at the end of March, just months before unveiling it. The tool would have allowed users to complete purchases entirely within ChatGPT, but the Silicon Valley [...]
Easter boosts high street footfall but retailers hold their breath April 10, 2026 Retail footfall jumped in March as Easter boosted shopping activity, but business leaders fear tax and employment costs could yet cause havoc. Total footfall in the UK increased by 2.4 per cent last month, according to trade body the British Retail Consortium (BRC), offering a welcome boost for retailers after wet weather drove shoppers away [...]
Asda boss says ‘plenty to do’ in turnaround after sales drop March 27, 2026 The boss of Asda has said he has “plenty to do” to complete his turnaround of the firm after sales and earnings slumped. The supermarket giant, the UK’s third largest, took £21bn of sales excluding fuel in 2025, down by 3.3 per cent, while adjusted earnings tumbled by a third to £764m. Asda’s executive chair [...]
Just Eat and Autotrader face fake reviews investigation March 27, 2026 Just Eat and Autotrader are among five firms being probed by the competition watchdog as it uses new fake review rules to crack down on businesses. The food delivery firm’s ratings system may have inflated the star ratings of some restaurants and grocers, according to the Competition and Markets Authority (CMA), while the used car [...]