Nearly half of retail workers considering quitting over mental health Retail Nearly half of the UK’s millions of retail workers are considering quitting the sector over concerns for their mental health, as the majority report facing abuse at work. Retail is the sector in which the most workers (52 per cent) have faced verbal abuse in the past year, as 44 per cent mull quitting the [...]
M&S eyes up Brits’ weekly shops as food arm set to expand Retail Marks & Spencer has not been shy over its ambition to conquer the British weekly shop, and the retail giant is nearing a crucial update on its foray into the UK’s fiercely competitive grocery market. M&S Food accounts for more than half (54 per cent) of the retailer’s revenues, and its recent warehouse expansions suggest [...]
Labour hands police ‘long-overdue’ violent shoplifting powers Retail The government has handed the police a set of “long overdue” powers to crack down on soaring levels of violent shoplifting, which has been branded a “national scandal”. The crime and policing bill was granted royal assent on Wednesday, meaning assault against retail workers is classed as a specific offence, and the effective immunity for [...]
‘National scandal’: Record-high shoplifting driven by repeat offenders April 26, 2026 Shoplifting has been branded a “national scandal” as incidents reach a record high, fuelled by a growing number of repeat offenders. More than 500,000 shoplifting offenses were recorded last year, according to official figures released in response to a parliamentary question by former Conservative Party leader Iain Duncan Smith. Fears around the worsening state of [...]
Sainsbury’s threatens to crack down on shoplifters caught swapping eggs April 18, 2026 UK supermarket giants Sainsbury’s has threatened shoplifters with police action if they are caught swapping premium eggs into cheaper boxes. Sainsbury’s has placed signs in stores telling customers that egg swapping is “regarded as theft”, claiming that any footage of shoplifting would be shared with police. In a picture posted on social media by retail [...]
Iceland boss offers job to Waitrose worker who tackled shoplifter April 7, 2026 The boss of Iceland has offered a job to a man who was sacked by Waitrose after he prevented a shoplifter from attempting to steal luxury Easter eggs. Richard Walker, boss of the budget supermarket chain, posted on LinkedIn telling Walker Smith, the shop assistant sacked by Waitrose: “You’re welcome to a job with us. [...]
Tories urge Waitrose to re-hire worker who tackled shoplifter – and give him a bonus April 6, 2026 Shadow home secretary Chris Philp has urged the boss of Waitrose to re-hire Walker Smith, who tackled a shoplifter in south London attempting to steal luxury Easter eggs. Waitrose shop assistant Walker Smith was sacked by the supermarket after tackling a shoplifter, whom Smith recognised as a repeat offender. Philp wrote to Denyard, the managing [...]
Labour to curb jail terms for shoplifters as retail crime fears grow April 4, 2026 Labour’s plans to scrap most prison sentences of under a year will see thousands of prolific shoplifters avoid jail, in a move that risks intensifying pressure on retailers already warning of rising violence and disorder. The changes, introduced under the Sentencing Act, mean around 98 per cent of shoplifters currently in custody would instead qualify [...]
M&S boss: Sadiq Khan is soft on crime April 3, 2026 Marks and Spencer has hit out at the Mayor of London for being soft on crime, after crowds of young people have targeted London shops in the past week. Thinus Keeve, the supermarket’s retail director, has called on Sadiq Khan to crack down on violent disorder against retailers, after a Marks and Spencer (M&S) shop [...]
Shoplifting cost retailers £400m last year February 24, 2026 British retailers lost out on nearly £400m last year due to shoplifting, despite falling numbers of violent theft and abuse. Violence and abuse against shopkeepers occurred 1,600 times per day on average, down 20 per cent from 2,000 last year, according to a crime report published by the British Retail Consortium (BRC). The Crime and [...]